Hyatt

Digital & AV Technician

Hyatt

Portland, OR, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

Welcome to Hyatt, a world-renowned hospitality company committed to creating exceptional experiences for our guests. We are currently seeking a skilled and passionate Digital & AV Technician to join our team and help us elevate our audiovisual services to the next level. Our ideal candidate is someone who is tech-savvy, creative, and dedicated to providing top-notch technical support to our guests and colleagues. If you have a passion for all things digital and a proven track record in audiovisual technology, we want to hear from you!

  1. Set up and maintain all audiovisual equipment throughout the hotel, including in guest rooms, conference rooms, and public spaces.
  2. Troubleshoot technical issues, including sound and video quality, connectivity, and compatibility.
  3. Assist guests and colleagues with using audiovisual equipment and troubleshoot any problems they may encounter.
  4. Stay up-to-date with the latest audiovisual technology and make recommendations for upgrades and improvements.
  5. Collaborate with other departments, such as events and IT, to ensure seamless execution of audiovisual services for meetings, events, and conferences.
  6. Manage and maintain inventory of all audiovisual equipment, ensuring proper functionality and organization.
  7. Train and educate colleagues on how to use audiovisual equipment and provide technical support when needed.
  8. Create and maintain standard operating procedures for audiovisual equipment usage and troubleshooting.
  9. Communicate with external vendors and contractors to schedule repairs and maintenance for audiovisual equipment.
  10. Maintain a safe and clean working environment, following all safety protocols and procedures.
  11. Assist in budget planning and tracking for audiovisual equipment and services.
  12. Continuously seek opportunities to improve and enhance the audiovisual experience for guests and colleagues.
  13. Provide exceptional customer service and uphold the company's commitment to creating exceptional experiences for guests.
Where is this job?
This job is located at Portland, OR, USA
Job Qualifications
  • Degree In Audio-Visual Technology Or Related Field: A Strong Understanding Of Audio-Visual Technology And Its Applications Is A Crucial Qualification For A Digital & Av Technician At Hyatt. A Degree In This Field Shows A Candidate's Dedication And Knowledge In The Area.

  • Experience With Various Av Equipment: Hyatt Hotels Often Have Different Types Of Audio-Visual Equipment, Including Projectors, Sound Systems, Microphones, And Video Conferencing Tools. A Digital & Av Technician Should Have Experience Working With A Variety Of Av Equipment To Troubleshoot Issues And Provide Technical Support.

  • Knowledge Of Networking And It Systems: In Today's Digital Age, Most Av Equipment Is Connected To A Network Or Integrated With Other It Systems. A Qualified Candidate For This Role Should Have A Strong Understanding Of Networking And It Systems To Ensure Proper Setup And Maintenance Of Av Equipment.

  • Ability To Work Flexible Hours: Hyatt Hotels Often Have Events And Conferences Outside Of Regular Business Hours, And A Digital & Av Technician Should Be Available To Work Flexible Hours To Provide Technical Support During These Events. This May Include Evenings, Weekends, And Holidays.

  • Strong Communication And Customer Service Skills: As A Digital & Av Technician At Hyatt, The Candidate Will Be Interacting With Guests And Colleagues On A Daily Basis. Excellent Communication And Customer Service Skills Are Essential To Provide Technical Support And Troubleshoot Any Av Issues That May Arise.

Required Skills
  • Video Editing

  • Troubleshooting

  • Technical Support

  • equipment maintenance

  • Audio

  • AV installation

  • Lighting design

  • event production

  • Digital Signage

  • Multimedia Production

  • Network Connectivity

  • Audio Setup

Soft Skills
  • Communication

  • Conflict Resolution

  • Decision Making

  • Leadership

  • Time management

  • Interpersonal Skills

  • creativity

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Digital & AV Technician in Portland, OR, USA is $38,000 - $55,000 per year. This may vary depending on factors such as experience, education, and specific job responsibilities. Additionally, location, company size, and industry may also impact salary ranges.

Additional Information
Hyatt is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedJanuary 23rd, 2024
Apply BeforeApril 11th, 2026
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About Hyatt

Hyatt Hotels Corporation is an American multinational owner, operator, and franchiser of hotels, resorts, and vacation properties.

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