Customer Care Specialist - PBX Operator

Seattle, WA, USA

Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent

Job Description

Hyatt is currently seeking an experienced, customer-oriented Customer Care Specialist - PBX Operator to join our team and provide superior customer service. The ideal candidate will be knowledgeable, organized, and have excellent customer service skills.The successful candidate should possess a minimum of 3 years of experience in a customer service role, preferably in a hospitality setting. Knowledge of PBX systems and a high level of comfort with technology is also essential. Strong communication skills, both verbal and written, are essential to being successful in this role. Additionally, the ideal candidate will be able to multitask and handle multiple calls simultaneously while maintaining a professional and friendly demeanor.If you are an enthusiastic individual with the necessary qualifications and a passion for delivering exceptional customer care, we want you to join our team!

Where is this job?

This job is located at Seattle, WA, USA

Job Qualifications

Proficient In Microsoft Office Suite
High School Diploma Or Equivalent
+ Years Of Customer Service Experience
Demonstrated Ability To Effectively And Efficiently Answer Inquiries
Ability To Provide Solutions And Resolve Issues In A Professional Manner
Ability To Handle Multiple Tasks Simultaneously
Experience In A Pbx (Private Branch Exchange) Environment
Excellent Communication And Interpersonal

Required Skills

Documentation
Scheduling
Listening
Empathy
Assisting
Patience
Problem-Solving
Multi-tasking
Professionalism
phone
Interpersonal
Answering
Resolving
Data-Entry
Courtesy

Soft Skills

Communication
Conflict Resolution
Leadership
Problem Solving
Time management
Interpersonal Skills
self-motivation
Critical thinking
Teamwork
Adaptability

Compensation

According to JobzMall, the average salary range for a Customer Care Specialist - PBX Operator in Seattle, WA, USA is $35,000 to $45,000 per year.

Additional Information

Hyatt is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedFebruary 8th, 2023

Apply BeforeJuly 20th, 2025

This job posting is from a verified source.

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