Welcome to Hyatt, where we pride ourselves on creating unforgettable experiences for our guests. We are currently seeking a dynamic and highly motivated Banquets Manager to join our team. As the Banquets Manager, you will be responsible for overseeing all aspects of our banquet operations, ensuring the highest level of service and satisfaction for our clients. This is an exciting opportunity for a passionate hospitality professional with excellent management and organizational skills. If you are ready to take on a challenging and rewarding role in a fast-paced and prestigious environment, we encourage you to apply.
- Oversee all aspects of banquet operations, including planning, organizing, and executing events according to client specifications and company standards.
- Ensure the highest level of service and guest satisfaction by maintaining a strong attention to detail and upholding Hyatt's quality standards.
- Lead and manage a team of banquet staff, providing guidance, training, and support to ensure optimal performance and teamwork.
- Develop and maintain positive relationships with clients, vendors, and other departments to ensure seamless event execution.
- Create and manage banquet budgets, including cost control measures and revenue generation strategies.
- Coordinate with the sales team to proactively identify and secure new banquet business opportunities.
- Maintain and update banquet policies, procedures, and standard operating procedures.
- Monitor and maintain banquet equipment and supplies, ensuring they are in good condition and properly utilized.
- Conduct regular staff meetings and training sessions to ensure all team members are knowledgeable about event details and company protocols.
- Address and resolve any guest concerns or complaints in a timely and professional manner.
- Collaborate with other department heads to ensure effective communication and coordination for successful event execution.
- Stay current with industry trends and best practices in banquet operations and incorporate them into the company's standards.
- Adhere to all health, safety, and sanitation guidelines to ensure a safe and clean work environment.
- Prepare and present regular reports on banquet operations, including financial performance and guest satisfaction.
- Other duties as assigned by management.
Extensive Experience In Event Planning And Execution: A Banquets Manager At Hyatt Should Have A Minimum Of 5 Years Of Experience In Planning And Managing Banquets And Events Of Various Sizes And Types. This Includes Experience In Menu Planning, Coordinating With Vendors And Suppliers, And Overseeing The Setup And Breakdown Of Event Spaces.
Strong Leadership Skills: This Role Requires The Ability To Lead A Team Of Banquet Staff, Including Servers, Bartenders, And Event Coordinators. The Ideal Candidate Should Have Excellent Communication And Organizational Skills To Effectively Delegate Tasks And Ensure That Events Run Smoothly.
Knowledge Of Food And Beverage Industry Trends: A Banquets Manager At Hyatt Should Have A Deep Understanding Of Current Food And Beverage Trends, Including New And Innovative Menu Items, Popular Event Themes, And Emerging Technology For Event Planning And Execution. This Knowledge Will Help The Manager Stay Competitive And Provide A Unique Experience For Guests.
Attention To Detail: Banquets And Events Often Have Many Moving Parts, And It Is Crucial For A Banquets Manager To Have A Keen Eye For Detail. This Includes Ensuring That All Event Spaces Are Set Up According To The Client's Specifications, Overseeing Food And Beverage Service, And Addressing Any Issues That May Arise During The Event.
Customer Service Skills: As A Representative Of The Hyatt Brand, A Banquets Manager Should Have Exceptional Customer Service Skills. This Includes The Ability To Anticipate And Meet The Needs Of Guests, Handle Any Complaints Or Concerns, And Maintain A High Level Of Professionalism At All Times. A Positive Attitude And The Ability To Build Strong Relationships With Clients And Vendors Are Also Essential For Success In This Role.
Vendor Management
Communication
Time Management
Budget management
Event Planning
customer service
Hospitality
Team Leadership
Organization
Problem-Solving
Menu Development
Catering Coordination
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Banquets Manager in Sacramento, CA, USA is between $50,000 and $70,000 per year. This can vary depending on factors such as experience, education, and the specific company or establishment the Banquets Manager works for. Some Banquets Managers may also receive bonuses or additional benefits as part of their compensation package.
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Hyatt Hotels Corporation is an American multinational owner, operator, and franchiser of hotels, resorts, and vacation properties.
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