Assistant Manager - Front Office

Welcome to the Hyatt family! We are currently seeking a highly motivated and experienced individual to join our team as an Assistant Manager for our Front Office department. As an Assistant Manager, you will play a crucial role in ensuring the smooth operation of our front desk, while providing exceptional service to our guests. This is an excellent opportunity for someone who is passionate about hospitality and has a strong background in front office management. If you possess excellent communication skills, have a keen eye for detail, and thrive in a fast-paced environment, we want to hear from you!

1. Oversee the daily operations of the front desk, ensuring a high level of service and efficiency.
2. Train and supervise front desk staff, providing guidance and support to ensure excellent customer service.
3. Respond to guest inquiries, complaints, and requests in a timely and professional manner.
4. Maintain accurate records and reports of front office activities, including occupancy rates, guest feedback, and revenue.
5. Monitor and control inventory and supplies, ensuring adequate levels are maintained.
6. Collaborate with other departments to ensure seamless communication and coordination.
7. Assist in developing and implementing policies and procedures to improve front office operations.
8. Conduct regular performance evaluations and provide feedback and coaching to front desk staff.
9. Stay updated on industry trends and best practices, and make recommendations for improvements to enhance guest satisfaction.
10. Handle any escalated issues or emergencies, demonstrating excellent problem-solving skills and maintaining a calm and professional demeanor.
11. Act as a role model for the team, promoting a positive and inclusive work culture.
12. Assist with scheduling and payroll for front desk staff.
13. Participate in regular meetings and training sessions to stay informed and up to date on company policies and procedures.
14. Consistently monitor and ensure compliance with safety and security protocols.
15. Perform other duties as assigned by the General Manager or upper management.

According to JobzMall, the average salary range for a Assistant Manager - Front Office in Hyderabad, Telangana, India is approximately ₹ 3,00,000 - ₹ 6,00,000 per year. This can vary depending on factors such as experience, specific job responsibilities, and the company's industry and location. Some companies may offer additional benefits such as bonuses, incentives, and healthcare benefits.

Hyatt Hotels Corporation is an American multinational owner, operator, and franchiser of hotels, resorts, and vacation properties.