
Referrals Coordinator
The Referrals Coordinator includes data entry into medical management system, assigning an appropriate provider, reviewing for benefits, and/or medical necessity as required or pending to a nurse or supervisor who can complete or request additional information. Recognizes a sensitive diagnoses and/or referral requiring Case Management, and pend to appropriate point of contact for review. Understands TRICARE benefits/limitations and Humana Military referral processes, MOUs with MTFs, and referral and UM policies. Answers questions or contacts MTFs and/or civilian providers to obtain additional information that may be required to complete referral etc. Requires assigning appropriate ICD10 code to referral as well as appropriate CPT Code.
3 years’ experience in a public contact position/customer service
Experience/knowledge of ICD-10 Coding
Knowledge of medical terminology
Time Management
MS Word
Reporting skills
Customer Service skills
Case management
MS Excel skills
Process Improvement
Verbal communication
written communication
Results-Driven
Detail Oriented and Organized
Multi-tasking
According to JobzMall, the average salary range for a Referrals Coordinator in 8119 Datapoint Dr, San Antonio, TX 78229, USA is between $24,000 and $30,000. This range may vary depending on the individual's experience and other factors.
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Humana Inc. is a for-profit American health insurance company based in Louisville, Kentucky. Its strategy integrates care delivery, the member experience, and clinical and consumer insights to encourage engagement, behavior change, proactive clinical outreach and wellness for the millions of people they serve across the country. The company operates its business through the following segments: Retail, Group, and Healthcare Services.

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