Humana

Referrals Coordinator

Humana

8119 Datapoint Dr, San Antonio, TX 78229, USA
Full-TimeDepends on ExperienceMid-LevelHigh school or equivalent
Job Description

The Referrals Coordinator includes data entry into medical management system, assigning an appropriate provider, reviewing for benefits, and/or medical necessity as required or pending to a nurse or supervisor who can complete or request additional information. Recognizes a sensitive diagnoses and/or referral requiring Case Management, and pend to appropriate point of contact for review. Understands TRICARE benefits/limitations and Humana Military referral processes, MOUs with MTFs, and referral and UM policies. Answers questions or contacts MTFs and/or civilian providers to obtain additional information that may be required to complete referral etc. Requires assigning appropriate ICD10 code to referral as well as appropriate CPT Code.

Where is this job?
This job is located at 8119 Datapoint Dr, San Antonio, TX 78229, USA
Job Qualifications
  • 3 years’ experience in a public contact position/customer service

  • Experience/knowledge of ICD-10 Coding

  • Knowledge of medical terminology

Required Skills
  • Time Management

  • MS Word

  • Reporting skills

  • Customer Service skills

  • Case management

  • MS Excel skills

Soft Skills
  • Process Improvement

  • Verbal communication

  • written communication

  • Results-Driven

  • Detail Oriented and Organized

  • Multi-tasking

Compensation

According to JobzMall, the average salary range for a Referrals Coordinator in 8119 Datapoint Dr, San Antonio, TX 78229, USA is between $24,000 and $30,000. This range may vary depending on the individual's experience and other factors.

Additional Information
Humana is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 9th, 2020
Apply BeforeMay 22nd, 2025
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About Humana

Humana Inc. is a for-profit American health insurance company based in Louisville, Kentucky. Its strategy integrates care delivery, the member experience, and clinical and consumer insights to encourage engagement, behavior change, proactive clinical outreach and wellness for the millions of people they serve across the country. The company operates its business through the following segments: Retail, Group, and Healthcare Services.

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