Receptionist - Centerwell - West Grand
Welcome to Centerwell - West Grand at Humana! We are currently seeking a friendly and organized Receptionist to join our team. In this role, you will be the first point of contact for our patients and visitors, providing a warm and welcoming atmosphere. Your exceptional customer service skills and attention to detail will ensure a positive experience for all who enter our facility. If you have a passion for helping others and possess the qualifications listed below, we encourage you to apply for this rewarding opportunity.
- Greet and welcome patients and visitors in a friendly and courteous manner
- Answer and direct phone calls to appropriate individuals or departments
- Maintain a clean and organized reception area
- Register patients and verify insurance information
- Schedule appointments and manage the appointment calendar
- Communicate with patients and staff to ensure a smooth flow of operations
- Coordinate with other departments to address patient needs and concerns
- Handle incoming and outgoing mail and packages
- Maintain confidentiality of patient information
- Provide excellent customer service and address patient inquiries and concerns
- Assist in maintaining accurate and up-to-date patient records
- Adhere to all company policies and procedures
- Attend staff meetings and training sessions as required
- Perform other related duties as assigned.
Excellent Communication Skills: A Receptionist At Centerwell - West Grand Must Possess Strong Verbal And Written Communication Skills To Effectively Interact With Clients, Coworkers, And Other Stakeholders.
Organizational And Multitasking Abilities: The Role Of A Receptionist Requires Handling Various Tasks Simultaneously, Such As Answering Phone Calls, Scheduling Appointments, And Maintaining Records. Therefore, Strong Organizational And Multitasking Skills Are Essential.
Proficient In Computer Skills: Being A Receptionist At Humana, Familiarity With Computer Software And Applications Is Crucial. The Candidate Must Be Able To Navigate Various Computer Programs And Perform Basic Data Entry Tasks Efficiently.
Customer Service-Oriented: As A Receptionist, The Candidate Will Be The First Point Of Contact For Clients Visiting The Centerwell - West Grand Location. Therefore, The Ability To Provide Excellent Customer Service And Maintain A Friendly And Professional Demeanor Is A Must.
Attention To Detail: A Receptionist Must Possess Excellent Attention To Detail To Ensure Accurate Data Entry And Maintain Organized Records. This Skill Is Especially Crucial When Dealing With Sensitive Information Such As Patient Records Or Insurance Details.
Communication
Time Management
Filing
customer service
Computer proficiency
Organization
Administrative support
appointment scheduling
Multi-tasking
Telephone Etiquette
Reception Duties
Office Equipment Operation
Communication
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
flexibility
Critical thinking
Teamwork
Adaptability
According to JobzMall, the average salary range for a Receptionist - Centerwell - West Grand in Surprise, AZ, USA is $29,000 to $35,000 per year. This may vary depending on factors such as the company, experience level, and job responsibilities.
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Humana Inc. is a for-profit American health insurance company based in Louisville, Kentucky. Its strategy integrates care delivery, the member experience, and clinical and consumer insights to encourage engagement, behavior change, proactive clinical outreach and wellness for the millions of people they serve across the country. The company operates its business through the following segments: Retail, Group, and Healthcare Services.
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