Receptionist - Centerwell - Las Vegas

Welcome to Centerwell - Las Vegas at Humana, where we are committed to providing exceptional healthcare services to our community. We are currently seeking a friendly and organized Receptionist to join our team. In this role, you will be the first point of contact for our patients, welcoming them with a warm and professional demeanor. Your exceptional customer service skills and attention to detail will ensure a positive experience for all who enter our facility. If you are passionate about making a difference in people's lives and have the qualifications we are looking for, we encourage you to apply for this rewarding opportunity.

1. Greet and welcome patients and visitors with a friendly and professional demeanor.
2. Serve as the first point of contact for all incoming calls, emails, and inquiries.
3. Schedule and confirm patient appointments accurately and efficiently.
4. Maintain a clean and organized reception area, ensuring a welcoming and comfortable environment for patients.
5. Verify patient information and assist with patient registration and insurance processes.
6. Communicate effectively with patients, staff, and healthcare providers to ensure smooth and efficient operations.
7. Handle all incoming and outgoing mail and packages.
8. Maintain confidentiality of patient information and handle sensitive information with discretion.
9. Assist with administrative tasks such as data entry, filing, and record keeping.
10. Provide exceptional customer service, addressing patient needs and concerns in a timely and effective manner.
11. Collaborate with other team members to ensure a seamless patient experience.
12. Attend meetings and trainings as required to stay up-to-date on company policies and procedures.
13. Adhere to all safety and security protocols to maintain a safe environment for patients and staff.
14. Work with a sense of urgency and multitask effectively to handle high volumes of patient traffic.
15. Continuously strive to improve processes and procedures to enhance patient satisfaction.

According to JobzMall, the average salary range for a Receptionist - Centerwell - Las Vegas in Las Vegas, NV, USA is $28,000 - $36,000 per year. This range can vary depending on factors such as experience, education, and specific job responsibilities. Additionally, benefits and bonuses may also be included in the total compensation package.

Humana Inc. is a for-profit American health insurance company based in Louisville, Kentucky. Its strategy integrates care delivery, the member experience, and clinical and consumer insights to encourage engagement, behavior change, proactive clinical outreach and wellness for the millions of people they serve across the country. The company operates its business through the following segments: Retail, Group, and Healthcare Services.