Patient Services Coordinator, Home Health

At Humana, we are dedicated to helping our members live their best lives possible. We believe that quality, personalized care is the key to achieving this goal. We are currently seeking a highly compassionate and organized individual to join our team as a Patient Services Coordinator for our Home Health division. In this role, you will play a crucial part in providing exceptional support and coordination for our home health patients and their families. As a Patient Services Coordinator, you will have the opportunity to make a positive impact on the lives of our members every day. To succeed in this role, you must possess strong communication skills, attention to detail, and a passion for helping others. If you are ready to be a part of a dynamic and mission-driven team, we encourage you to apply for this position.

1. Provide exceptional support and coordination for home health patients and their families.
2. Communicate effectively with patients, their families, and healthcare providers to ensure quality care.
3. Coordinate and schedule appointments, home visits, and follow-up care.
4. Maintain accurate and up-to-date patient records and documentation.
5. Collaborate with interdisciplinary team members to develop and implement individualized care plans.
6. Serve as a liaison between patients, families, and healthcare providers.
7. Assist in coordinating necessary medical equipment and supplies for patients.
8. Educate patients and families on available resources and services.
9. Ensure compliance with all regulatory and company policies and procedures.
10. Continuously monitor and evaluate the effectiveness of patient care plans.
11. Provide excellent customer service and address any patient concerns or issues.
12. Participate in team meetings and contribute to the improvement of processes and procedures.
13. Stay updated on industry developments and trends to enhance patient care.
14. Maintain confidentiality of patient information.
15. Adhere to ethical and professional standards in all interactions with patients and colleagues.

According to JobzMall, the average salary range for a Patient Services Coordinator, Home Health in Waco, TX, USA is $36,000 - $50,000 per year. However, this can vary depending on factors such as experience, education, and specific job responsibilities.

Humana Inc. is a for-profit American health insurance company based in Louisville, Kentucky. Its strategy integrates care delivery, the member experience, and clinical and consumer insights to encourage engagement, behavior change, proactive clinical outreach and wellness for the millions of people they serve across the country. The company operates its business through the following segments: Retail, Group, and Healthcare Services.