Medical Records Retrieval Representative
Are you passionate about helping others and making a positive impact in the healthcare industry? Do you have a keen eye for detail and a knack for organization? If so, we have an exciting opportunity for you as a Medical Records Retrieval Representative at Humana.As a member of our team, you will play a crucial role in ensuring the accuracy and completeness of patient medical records. Your dedication and expertise will help us provide the best possible care for our valued members. We are seeking individuals who are self-motivated, detail-oriented, and possess excellent communication skills. Join us and be a part of a dynamic and rewarding work environment where you can make a difference every day.
- Retrieve medical records from various healthcare facilities and providers to ensure accurate and complete documentation for patient care.
- Review and organize medical records to ensure they are in compliance with company and regulatory standards.
- Collaborate with healthcare providers and facilities to obtain missing or incomplete medical records.
- Maintain strict confidentiality and adhere to HIPAA regulations while handling sensitive patient information.
- Utilize electronic health record systems and other software to accurately document and track medical records.
- Communicate effectively with team members and other departments to ensure timely retrieval and processing of medical records.
- Identify and troubleshoot any issues or discrepancies with medical records and escalate as needed.
- Participate in training and education sessions to stay updated on company policies, procedures, and industry regulations.
- Uphold a high level of customer service when interacting with healthcare providers and facilities.
- Assist with special projects and tasks related to medical records retrieval as assigned by management.
Knowledge Of Medical Terminology: A Medical Records Retrieval Representative At Humana Should Have A Strong Understanding Of Medical Terminology And Be Able To Accurately Interpret And Retrieve Medical Records.
Attention To Detail: This Position Requires A High Level Of Attention To Detail, As Medical Records Must Be Retrieved And Organized Accurately And Efficiently. A Medical Records Retrieval Representative Should Be Able To Identify Any Discrepancies Or Errors In Medical Records And Take Appropriate Action.
Familiarity With Medical Coding: Familiarity With Medical Coding Systems Such As Icd-10 And Cpt Codes Is Essential For This Role. The Ability To Navigate And Understand Medical Codes Is Necessary For Accurately Retrieving And Organizing Medical Records.
Strong Communication Skills: As A Medical Records Retrieval Representative, Effective Communication Is Crucial In Order To Interact With Healthcare Providers And Patients. Excellent Verbal And Written Communication Skills Are Necessary For This Position.
Experience With Electronic Medical Records (Emr) Systems: Humana Utilizes Electronic Medical Records, So Experience With Emr Systems Is Highly Desired. A Medical Records Retrieval Representative Should Be Comfortable Navigating And Retrieving Information From Emr Systems To Fulfill Requests For Medical Records.
Data Entry
Communication
Time Management
Attention to detail
customer service
Medical Terminology
Record keeping
Organization
Prioritization
Hipaa Compliance
Electronic Health Records
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
creativity
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Medical Records Retrieval Representative in California, USA is between $38,000 and $50,000 per year. This may vary depending on factors such as experience, location, and specific employer.
Apply with Video Cover Letter Add a warm greeting to your application and stand out!
Humana Inc. is a for-profit American health insurance company based in Louisville, Kentucky. Its strategy integrates care delivery, the member experience, and clinical and consumer insights to encourage engagement, behavior change, proactive clinical outreach and wellness for the millions of people they serve across the country. The company operates its business through the following segments: Retail, Group, and Healthcare Services.
Get interviewed today!
JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.
Get Started