Humana

Medical Receptionist

Humana

San Antonio, TX, USA
Full-TimeDepends on ExperienceEntry LevelHigh school or equivalent
Job Description

As a Medical Receptionist at Humana, you will play a crucial role in providing exceptional customer service and support to our patients. Your friendly and professional demeanor will be essential in creating a welcoming and efficient environment for our healthcare facility. We are seeking a highly organized and detail-oriented individual with excellent communication skills to join our team. If you are passionate about helping others and have the qualifications listed below, we encourage you to apply for this important position at Humana.

  • Greeting and checking in patients in a friendly and professional manner
  • Answering phone calls and scheduling appointments for patients
  • Collecting and updating patient information accurately
  • Assisting patients with any questions or concerns they may have
  • Coordinating with medical staff to ensure smooth patient flow
  • Maintaining a clean and organized reception area
  • Verifying insurance coverage and collecting payments
  • Managing medical records and ensuring confidentiality
  • Communicating effectively with patients, colleagues, and other healthcare professionals
  • Adhering to all company policies and procedures
  • Continuously seeking ways to improve customer service and patient satisfaction
  • Completing administrative tasks such as filing, faxing, and data entry
  • Staying updated on medical terminology and procedures to accurately assist patients and medical staff
  • Collaborating with other departments to provide comprehensive patient care
  • Assisting with any other duties assigned by the management team.
Where is this job?
This job is located at San Antonio, TX, USA
Job Qualifications
  • Minimum Of 2 Years Experience Working As A Medical Receptionist In A Fast-Paced Healthcare Environment.

  • Proficient In Electronic Medical Record Systems And Scheduling Software.

  • Excellent Communication And Customer Service Skills, With The Ability To Handle Difficult Situations And Maintain A Professional Demeanor.

  • Knowledge Of Medical Terminology And Insurance Billing Processes.

  • High School Diploma Or Equivalent, With Additional Training Or Certification In Medical Office Administration Preferred.

Required Skills
  • Data Entry

  • Communication

  • Time Management

  • Multitasking

  • HIPAA

  • customer service

  • Medical Terminology

  • Computer skills

  • Organization

  • appointment scheduling

  • Insurance Verification

  • Billing And Coding

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • flexibility

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Medical Receptionist in San Antonio, TX, USA is between $24,000 and $40,000 per year. However, this can vary depending on factors such as experience, education, and employer. Some medical receptionists may earn more or less than this range.

Additional Information
Humana is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 18th, 2025
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 

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About Humana

Humana Inc. is a for-profit American health insurance company based in Louisville, Kentucky. Its strategy integrates care delivery, the member experience, and clinical and consumer insights to encourage engagement, behavior change, proactive clinical outreach and wellness for the millions of people they serve across the country. The company operates its business through the following segments: Retail, Group, and Healthcare Services.

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