Medical Receptionist

Welcome to Humana, a leading healthcare organization dedicated to providing exceptional services to our members. We are currently seeking a highly motivated and organized Medical Receptionist to join our team. As a Medical Receptionist, you will play a crucial role in creating a positive and welcoming experience for all patients who visit our facility. Your attention to detail and excellent communication skills will ensure that our patients receive the highest level of care. If you are passionate about helping others and have the necessary qualifications, we would love to hear from you.

1. Greet and welcome patients as they arrive at the facility, providing a warm and friendly demeanor.
2. Register and check-in patients, verifying personal and insurance information accurately.
3. Schedule appointments and manage the appointment book to ensure optimal patient flow.
4. Answer phone calls and respond to inquiries, redirecting calls as necessary.
5. Maintain and update patient records, including medical history and insurance information.
6. Coordinate with other team members to ensure timely and efficient patient care.
7. Collect and process patient payments, including co-pays, deductibles, and outstanding balances.
8. Keep the waiting area and front desk area clean and organized.
9. Communicate with healthcare providers and staff regarding patient needs and concerns.
10. Follow all privacy and confidentiality policies to protect patient information.
11. Assist with administrative tasks such as filing, faxing, and ordering supplies.
12. Stay up-to-date on healthcare policies and procedures to provide accurate information to patients.
13. Handle patient complaints and concerns in a professional and empathetic manner.
14. Collaborate with insurance companies to verify coverage and obtain necessary authorizations.
15. Attend trainings and meetings to improve skills and stay informed about changes in the healthcare industry.

According to JobzMall, the average salary range for a Medical Receptionist in Floresville, TX 78114, USA is between $27,000 - $37,000 per year. This can vary depending on factors such as years of experience, location, and specific job duties. It is important to research and compare salaries in your specific area to get a more accurate estimate.

Humana Inc. is a for-profit American health insurance company based in Louisville, Kentucky. Its strategy integrates care delivery, the member experience, and clinical and consumer insights to encourage engagement, behavior change, proactive clinical outreach and wellness for the millions of people they serve across the country. The company operates its business through the following segments: Retail, Group, and Healthcare Services.