Manager, DMS Sales

At Humana, we are committed to helping individuals achieve their best health through innovative solutions and exceptional customer service. As the Manager of DMS Sales, you will play a vital role in driving the growth and success of our Direct Marketing Sales team. We are seeking a dynamic and experienced leader who shares our passion for making a positive impact on people's lives. If you have a proven track record in sales management and a deep understanding of the healthcare industry, we would love to hear from you. Join us in our mission to empower our customers to live their healthiest lives!

1. Develop and implement strategic sales plans to drive growth and achieve sales targets for the Direct Marketing Sales team.
2. Provide leadership, guidance, and support to the DMS Sales team to ensure they have the tools and resources necessary to succeed.
3. Foster a positive and motivating work environment that promotes teamwork, collaboration, and a customer-centric approach.
4. Monitor and analyze sales data and market trends to identify opportunities for growth and improvement.
5. Train and coach team members on effective sales techniques, product knowledge, and customer service best practices.
6. Conduct performance evaluations and provide ongoing feedback to team members to ensure continuous improvement.
7. Collaborate with cross-functional teams, including marketing, product, and operations, to ensure alignment and support for sales initiatives.
8. Stay up-to-date on industry developments, market changes, and competitor activities to inform sales strategies.
9. Work closely with the recruitment team to identify and attract top sales talent for the DMS team.
10. Represent Humana at industry events and conferences to promote our brand and build relationships with potential customers.
11. Ensure compliance with company policies and procedures, as well as state and federal regulations.
12. Continuously evaluate and improve sales processes and procedures to enhance efficiency and effectiveness.
13. Maintain a thorough understanding of Humana's products and services and effectively communicate their value to customers.
14. Handle escalated customer issues and complaints, working to find satisfactory resolutions and maintain customer satisfaction.
15. Contribute to the overall success and growth of Humana by actively participating in company initiatives and projects.

According to JobzMall, the average salary range for a Manager, DMS Sales is $80,000 - $120,000 per year. However, this can vary depending on the industry, company size, and location. Some managers in this role may also receive bonuses or commission based on their sales performance.

Humana Inc. is a for-profit American health insurance company based in Louisville, Kentucky. Its strategy integrates care delivery, the member experience, and clinical and consumer insights to encourage engagement, behavior change, proactive clinical outreach and wellness for the millions of people they serve across the country. The company operates its business through the following segments: Retail, Group, and Healthcare Services.