Center Administrator

Welcome to Humana - a leading healthcare company dedicated to helping our members achieve their best health. We are currently seeking a highly motivated and organized individual to join our team as a Center Administrator. As a Center Administrator, you will play a crucial role in ensuring the smooth operations of our healthcare center, while providing exceptional customer service to our members. We are looking for someone with strong leadership skills, excellent communication abilities, and a passion for making a difference in the lives of others. If you are a self-starter, with a background in healthcare administration and a commitment to delivering top-notch service, we invite you to apply for this exciting opportunity.

1. Oversee the day-to-day operations of the healthcare center and ensure efficient and effective functioning.
2. Lead and manage a team of healthcare professionals, including nurses, medical assistants, and administrative staff.
3. Establish and maintain a positive and welcoming atmosphere for members, visitors, and staff.
4. Maintain and update patient records, ensuring accuracy and confidentiality.
5. Monitor and track center performance metrics and make necessary adjustments to improve efficiency and quality of service.
6. Develop and implement processes and procedures to streamline operations and improve overall performance.
7. Collaborate and communicate with other departments and teams within the company to ensure a cohesive and coordinated approach to member care.
8. Serve as a point of contact for escalated member concerns and complaints, and work towards a satisfactory resolution.
9. Conduct regular staff meetings and training sessions to ensure team members are up-to-date on company policies, procedures, and best practices.
10. Foster a positive and inclusive work environment that promotes teamwork, collaboration, and professional growth.
11. Stay current on industry trends and changes in healthcare regulations to ensure compliance and adherence to standards.
12. Participate in strategic planning and decision-making processes to support the growth and success of the healthcare center.
13. Manage budgets, expenses, and resources to ensure the center operates within financial targets.
14. Represent the company in a professional manner at community events and networking opportunities.
15. Continuously seek out opportunities for improvement and innovation to enhance the member experience and drive business success.

According to JobzMall, the average salary range for a Center Administrator in Houston, TX, USA is between $60,000 and $80,000 per year. This can vary depending on the specific industry, size of the center, and level of experience. Additionally, factors such as education, certifications, and additional skills may also impact the salary range for this position.

Humana Inc. is a for-profit American health insurance company based in Louisville, Kentucky. Its strategy integrates care delivery, the member experience, and clinical and consumer insights to encourage engagement, behavior change, proactive clinical outreach and wellness for the millions of people they serve across the country. The company operates its business through the following segments: Retail, Group, and Healthcare Services.