Bilingual Medical Receptionist

Welcome to Humana, a leading healthcare organization dedicated to improving the lives of our members. We are currently seeking a talented and compassionate Bilingual Medical Receptionist to join our team and assist in providing exceptional care to our diverse patient population. As the first point of contact for our patients, the ideal candidate must possess excellent communication skills in both English and Spanish, as well as a strong understanding of medical terminology and procedures. If you are passionate about making a positive impact in the healthcare industry while utilizing your bilingual skills, we encourage you to apply for this exciting opportunity.

1. Greet and welcome patients in a friendly and professional manner.
2. Communicate effectively in both English and Spanish to assist patients with their needs.
3. Schedule and confirm appointments for patients.
4. Answer phone calls and direct them to the appropriate department or individual.
5. Maintain patient records and ensure all information is accurate and up-to-date.
6. Collect and process patient payments and insurance information.
7. Follow all HIPAA guidelines to ensure patient privacy and confidentiality.
8. Assist with basic medical procedures, such as taking vital signs and preparing patients for exams.
9. Communicate and collaborate with healthcare providers and staff to ensure efficient and quality patient care.
10. Handle patient inquiries and resolve any issues or concerns in a timely and professional manner.
11. Maintain a clean and organized reception area.
12. Continuously update knowledge of medical terminology, procedures, and insurance policies.
13. Provide support to other team members as needed.
14. Display empathy and compassion towards patients and their families.
15. Adhere to all company policies and procedures.

According to JobzMall, the average salary range for a Bilingual Medical Receptionist in Richardson, TX, USA is between $31,000 and $39,000 per year. This can vary depending on factors such as experience, education, and specific job duties.

Humana Inc. is a for-profit American health insurance company based in Louisville, Kentucky. Its strategy integrates care delivery, the member experience, and clinical and consumer insights to encourage engagement, behavior change, proactive clinical outreach and wellness for the millions of people they serve across the country. The company operates its business through the following segments: Retail, Group, and Healthcare Services.