Bilingual Medical Receptionist

Do you have a passion for providing top-notch customer service in the healthcare industry? Are you fluent in both English and Spanish? If so, we have a fantastic opportunity for you as a Bilingual Medical Receptionist at Humana. In this role, you will be the first point of contact for our patients, ensuring they are welcomed and assisted with the utmost care and professionalism. We are looking for a highly organized and detail-oriented individual who can effectively communicate with patients and healthcare providers in both English and Spanish. If you are a dedicated and compassionate individual with excellent communication skills, we encourage you to apply for this position and join our team at Humana.

1. Greet and welcome patients in a friendly and professional manner.
2. Ensure all patients are assisted promptly and efficiently.
3. Communicate effectively with patients and healthcare providers in both English and Spanish.
4. Schedule and confirm patient appointments.
5. Answer phone calls and respond to inquiries in a courteous and timely manner.
6. Maintain patient records and update information as needed.
7. Verify insurance information and collect necessary co-payments.
8. Maintain cleanliness and organization of the reception area.
9. Follow HIPAA guidelines to keep patient information confidential.
10. Assist with administrative tasks such as filing, faxing, and data entry.
11. Handle patient complaints and concerns in a calm and professional manner.
12. Collaborate with other team members to ensure smooth patient flow.
13. Stay updated on company policies, procedures, and services.
14. Continuously strive to provide excellent customer service to patients.
15. Attend training and development programs to improve skills and knowledge.

According to JobzMall, the average salary range for a Bilingual Medical Receptionist in Dallas, TX, USA is between $30,000 and $40,000 per year. However, this can vary depending on factors such as experience, education, and the specific employer. Some bilingual medical receptionists in Dallas may earn more or less than this range. It is recommended to research specific job postings and speak with potential employers to get a better understanding of the salary range for this position in the area.

Humana Inc. is a for-profit American health insurance company based in Louisville, Kentucky. Its strategy integrates care delivery, the member experience, and clinical and consumer insights to encourage engagement, behavior change, proactive clinical outreach and wellness for the millions of people they serve across the country. The company operates its business through the following segments: Retail, Group, and Healthcare Services.