Bilingual Medical Receptionist - Conviva De Leon
Are you a highly organized and personable individual with a passion for customer service and healthcare? Look no further! Humana is seeking a Bilingual Medical Receptionist to join our team at Conviva De Leon. In this role, you will be the first point of contact for our patients, providing outstanding customer service and administrative support. The ideal candidate will be fluent in both English and Spanish and have experience working in a medical office. If you are a team player with excellent communication skills and a strong attention to detail, we invite you to apply for this exciting opportunity.
- Greet and welcome patients in a friendly and professional manner.
- Answer phone calls and schedule appointments for patients.
- Verify patient information and update records as necessary.
- Communicate effectively with patients, healthcare providers, and other team members.
- Provide excellent customer service by addressing patient inquiries and concerns.
- Collect and process patient payments and insurance information accurately.
- Maintain a clean and organized reception area.
- Assist with administrative tasks such as filing, data entry, and organizing patient files.
- Ensure compliance with HIPAA regulations and patient confidentiality.
- Collaborate with other team members to ensure a smooth flow of patient appointments.
- Act as a liaison between patients and healthcare providers.
- Fluent in both English and Spanish to effectively communicate with bilingual patients.
- Handle sensitive and urgent situations with professionalism and empathy.
- Attend trainings and stay updated on medical office procedures and policies.
- Uphold a positive and professional image of the company at all times.
Fluent In Spanish And English: The First And Most Important Qualification For A Bilingual Medical Receptionist At Humana Is Proficiency In Both Spanish And English Languages. This Is Necessary To Effectively Communicate With Patients Who May Only Speak Spanish, As Well As To Assist English-Speaking Patients Who May Need Translation Services.
Previous Experience In A Medical Setting: A Strong Background In A Medical Setting Is Crucial For A Bilingual Medical Receptionist At Humana. This Can Include Experience In A Doctor's Office, Hospital, Or Other Healthcare Facility. This Experience Helps To Ensure That The Individual Is Familiar With Medical Terminology And Procedures.
Excellent Communication Skills: Communication Is A Key Aspect Of The Role Of A Medical Receptionist, And This Is Even More Important When Dealing With Patients Who Speak Different Languages. The Ideal Candidate For A Bilingual Medical Receptionist Position At Humana Should Possess Excellent Communication Skills, Both Verbal And Written, In Both Spanish And English.
Proficient In Computer Systems: As A Medical Receptionist, The Candidate Will Be Expected To Use Various Computer Systems And Software Programs To Schedule Appointments, Manage Patient Records, And Perform Other Administrative Tasks. Therefore, Proficiency In Computer Systems And Software Is A Necessary Skill For This Role.
Strong Customer Service Skills: The Role Of A Medical Receptionist Involves Interacting With Patients On A Daily Basis, Which Requires Strong Customer Service Skills. A Bilingual Medical Receptionist At Humana Should Be Able To Handle Patient Inquiries And Concerns With Empathy, Patience, And Professionalism, And Provide A Positive Experience For All Patients.
Communication
Time Management
Multitasking
customer service
Medical Terminology
Teamwork
appointment scheduling
Problem-Solving
Insurance Verification
Electronic Health Records
Bilingual Fluency
Communication
Conflict Resolution
Customer Service
Leadership
Time management
creativity
Critical thinking
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Bilingual Medical Receptionist - Conviva De Leon in San Antonio, TX, USA is $26,000 to $35,000 per year. However, this can vary based on factors such as experience, education, and specific job duties. It is important to note that salary ranges can also vary depending on the employer and industry.
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Humana Inc. is a for-profit American health insurance company based in Louisville, Kentucky. Its strategy integrates care delivery, the member experience, and clinical and consumer insights to encourage engagement, behavior change, proactive clinical outreach and wellness for the millions of people they serve across the country. The company operates its business through the following segments: Retail, Group, and Healthcare Services.
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