Bilingual Medical Receptionist

Are you a bilingual professional with excellent customer service skills and a passion for the healthcare industry? If so, Humana is seeking a skilled Medical Receptionist to join our team. In this role, you will serve as the first point of contact for our patients and play a vital role in creating a positive and welcoming experience for all who enter our facility. The ideal candidate will have a strong understanding of medical terminology, exceptional communication abilities, and a friendly and compassionate demeanor. Join us in our mission to improve the health and well-being of our community.

1. Greet and welcome patients and visitors in a friendly and professional manner.
2. Serve as the first point of contact for all incoming calls and direct them to the appropriate department or individual.
3. Schedule appointments and maintain accurate and organized patient records.
4. Understand and use medical terminology accurately to communicate with patients and colleagues.
5. Verify insurance information and collect necessary co-payments or fees.
6. Collaborate with other team members to ensure efficient and smooth patient flow.
7. Maintain a clean and organized reception area to create a positive and welcoming environment for patients.
8. Respond to patient inquiries and resolve any issues or concerns in a timely and professional manner.
9. Adhere to all HIPAA regulations and maintain patient confidentiality at all times.
10. Continuously strive to improve customer service skills and stay updated on healthcare industry trends and changes.

According to JobzMall, the average salary range for a Bilingual Medical Receptionist in Fort Worth, TX, USA is $30,000 - $38,000 per year. However, this can vary depending on factors such as the specific company, years of experience, and additional skills or certifications.

Humana Inc. is a for-profit American health insurance company based in Louisville, Kentucky. Its strategy integrates care delivery, the member experience, and clinical and consumer insights to encourage engagement, behavior change, proactive clinical outreach and wellness for the millions of people they serve across the country. The company operates its business through the following segments: Retail, Group, and Healthcare Services.