Are you a data-driven problem solver who loves to dig into customer retention? We’re looking for a Staff Product Analyst, Retention to join our team at HubSpot and help us identify and track key trends to ensure our products are meeting customer needs.We’re looking for someone who has the ability to quickly turn insights into action and make an impact. You should have a passion for understanding customer behavior and using data to drive decisions.In this role, you’ll work with our Product and Retention teams to identify opportunities, analyze customer outcomes, and inform the development of product roadmaps. To succeed, you must be a creative, analytical thinker who is comfortable working with complex data sets and making decisions based on insights.The ideal candidate should have a minimum of 5 years of experience in a customer-focused analytics role, with a proven track record of delivering insights that lead to tangible business results. A degree in a relevant field such as statistics, economics, or math is preferred. Additionally, experience working with SQL, R, and Python is a plus.If you’re ready to take the next step in your career and help us build the future of customer retention, we’d love to hear from you!
Responsibilities:
• Analyze customer behavior and use data to make decisions that drive business results
• Identify opportunities to increase customer loyalty and retention
• Work with Product and Retention teams to develop product roadmaps
• Develop and apply statistical models to customer data
• Create reports to track key trends in customer retention
• Analyze customer outcomes and develop strategies to improve customer experiences
• Utilize SQL, R, and Python to analyze customer data
• Collaborate with other staff members to ensure customer retention goals are met
Excellent Communication Skills
Data-Driven Decision Making
Analytical Mindset
Strategic Problem Solving
Sql Proficiency
Knowledge Of Ecommerce
Experience In Customer Retention Strategies
Ability To Work Collaboratively
Business Analysis
Process Improvement
Project Management
Troubleshooting
Data Analysis
Strategy
Communication
Market Research
Product knowledge
Problem Solving
CRM
Reporting
Analytics
Collaboration
Retention
Emotional Intelligence
Leadership
Multitasking
Problem Solving
Interpersonal Skills
creativity
flexibility
Critical thinking
Teamwork
Communication Skills
According to JobzMall, the average salary range for a Staff Product Analyst, Retention is $30,000-$60,000 per year. The salary depends on factors such as experience, location, and type of company. Additionally, the job duties, educational requirements, and job outlook can also affect salary.
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HubSpot is a developer and marketer of software products for inbound marketing and sales. It was founded by Brian Halligan and Dharmesh Shah in 2006. Its products and services aim to provide tools for social media marketing, content management, web analytics and search engine optimization.

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