HubSpot

German Customer Support Specialist

HubSpot

Dublin, Ireland
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

At HubSpot, we’re looking for a German Customer Support Specialist who is passionate about providing world-class customer service. The ideal candidate should have excellent communication skills, a deep understanding of German culture, and a knack for problem-solving. The successful candidate will be a key member of our customer support team, helping to ensure our German customers enjoy a seamless experience.To qualify for this role, you must have a bachelor’s degree in a related field and at least two years of experience providing customer service in a German language context. You must also have a strong command of the German language (both written and spoken). You should also be highly organized and detail-oriented, and have a knack for quickly understanding customer issues and responding with the appropriate solution. Finally, you should have a passion for customer service, and be able to easily manage multiple tasks in a fast-paced environment.If this sounds like you, we’d love to hear from you!

Where is this job?
This job is located at Dublin, Ireland
Job Qualifications
  • Marketing

  • Fluent In German

  • Excellent Written And Verbal Communication Skills

  • Ability To Multitask And Prioritize Tasks

  • Passion For Customer Service And Problem-Solving

  • Knowledge Of Hubspot's Products And Services

  • Experience With Customer Service Software Such As Zendesk

  • Salesforce

  • Or Freshdesk

  • Education In Business

  • Or Technology Related Field

  • Previous Experience In Customer Service Or Inbound Sales

Required Skills
  • Troubleshooting

  • Communication

  • Time Management

  • Multitasking

  • Attention to detail

  • Conflict Resolution

  • customer service

  • Technical Writing

  • Listening

  • Patience

  • Problem-Solving

  • Adaptability

  • Organizational

  • German

  • Interpersonal

Soft Skills
  • Communication

  • Leadership

  • Problem Solving

  • Time management

  • Interpersonal Skills

  • creativity

  • Organization

  • Critical thinking

  • Teamwork

  • Adaptability

Compensation

According to JobzMall, the average salary range for a German Customer Support Specialist in Dublin, Ireland is €22,000 to €36,000. The salary range can vary depending on the experience and qualifications of the individual.

Additional Information
HubSpot is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesIrish
Job PostedMarch 24th, 2023
Apply BeforeMay 22nd, 2025
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About HubSpot

HubSpot is a developer and marketer of software products for inbound marketing and sales. It was founded by Brian Halligan and Dharmesh Shah in 2006. Its products and services aim to provide tools for social media marketing, content management, web analytics and search engine optimization.

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