Customer Service Specialist

We at Hubbell Incorporated are looking for a dedicated Customer Service Specialist who is committed to providing top-notch customer service and support. As our Customer Service Specialist, you will be the face of our company and the go-to person for our customers' inquiries. We need someone with the right blend of skills, a positive attitude, and a commitment to excellence. If you have the qualifications we are looking for, we invite you to apply for this position. The ideal candidate will have excellent communication, problem-solving, and organizational skills, as well as the ability to stay calm under pressure. Additionally, you should have a strong understanding of customer service principles, practices, and procedures. A customer-oriented mindset and the ability to work in a fast-paced environment are also essential.

Responsibilities:

1. Respond to customer inquiries, requests, and complaints in a timely and professional manner.
2. Maintain a customer service database of customer profiles, inquiries, and feedback.
3. Develop and maintain a positive relationship with customers by providing helpful and accurate information.
4. Identify customer needs and suggest appropriate solutions.
5. Develop and implement strategies to improve customer service and satisfaction.
6. Resolve customer complaints promptly and efficiently.
7. Monitor customer feedback and provide feedback to the relevant teams.
8. Maintain an up-to-date knowledge of company products and services.
9. Follow up with customers to ensure their satisfaction.
10. Participate in team meetings and training sessions to keep up with latest customer service trends.

According to JobzMall, the average salary range for a Customer Service Specialist in Centralia, MO 65240, USA is $29,000 - $35,000 per year. The salary range can vary depending on the type of customer service specialist position, the experience of the individual, and the company offering the position.

Hubbell Incorporated is an American company that designs, manufactures, and sells electrical and electronic products for non-residential and residential construction, industrial, and utility applications. Hubbell was founded by Harvey Hubbell as a proprietorship in 1888, and was incorporated in Connecticut in 1905.