Universal Banking Ambassador - Wealth and Personal Banking

Are you passionate about providing exceptional customer service in the financial industry? Are you looking for a challenging and rewarding career opportunity? Look no further! HSBC is seeking a highly motivated and customer-focused individual to join our team as a Universal Banking Ambassador for our Wealth and Personal Banking division. As an ambassador, you will have the opportunity to build strong relationships with our diverse clientele and help them achieve their financial goals. If you possess excellent communication skills, a strong understanding of banking products and services, and a desire to make a positive impact in the lives of others, we want to hear from you. Join us and become a part of our dynamic and global team at HSBC.

1. Provide exceptional customer service to clients by actively listening to their needs and finding appropriate solutions.
2. Develop and maintain strong relationships with clients to understand their financial goals and needs.
3. Act as a brand ambassador for HSBC, promoting our products and services to clients.
4. Utilize a thorough understanding of banking products and services to provide clients with appropriate recommendations and advice.
5. Continuously stay updated on industry trends and changes in banking regulations to provide accurate and up-to-date information to clients.
6. Ensure compliance with all regulatory and internal policies and procedures.
7. Meet and exceed individual and team sales targets.
8. Collaborate with other team members and departments to provide a seamless and efficient customer experience.
9. Handle and resolve customer complaints and issues in a timely and professional manner.
10. Participate in training and development programs to enhance knowledge and skills.
11. Stay informed about competitors' products and services to provide comparative analysis to clients.
12. Embrace the HSBC culture and values, including diversity and inclusion, and demonstrate them in daily interactions with clients and colleagues.
13. Maintain accurate and organized client records and documentation.
14. Continuously seek opportunities to improve and enhance the customer experience and share ideas with management.
15. Adhere to ethical and professional standards in all interactions with clients and colleagues.

According to JobzMall, the average salary range for a Universal Banking Ambassador - Wealth and Personal Banking in Singapore is approximately $3,500 to $5,500 per month. This may vary depending on factors such as the specific company, level of experience, and qualifications of the individual. Salaries can also be impacted by bonuses, commissions, and other benefits offered by the employer.

HSBC Holdings Plc operates as a holding company for the HSBC Group. It provides banking and financial services through four global businesses, including Retail Banking and Wealth Management, Commercial Banking, Global Banking and Markets and Global Private Banking. The company's operating segments are organized into six geographical regions, including Europe, Hong Kong, Rest of Asia Pacific, Middle East and North Africa, North America and Latin America.