Universal Banking Ambassador - Wealth and Personal Banking

Are you passionate about building relationships with clients and helping them achieve their financial goals? Do you have a strong understanding of banking products and services? If so, we have an exciting opportunity for you as a Universal Banking Ambassador at HSBC. As a key member of our Wealth and Personal Banking team, you will be responsible for delivering exceptional customer service and promoting our comprehensive range of banking solutions. Join us and be a part of a dynamic and diverse team, dedicated to providing unparalleled financial services to our clients.

1. Develop and maintain strong relationships with clients, serving as their primary point of contact for all banking needs.
2. Provide exceptional customer service by actively listening to clients, identifying their needs, and offering appropriate banking solutions.
3. Promote and cross-sell the full range of banking products and services offered by HSBC.
4. Stay updated on industry trends and changes in banking regulations to ensure compliance and provide accurate information to clients.
5. Collaborate with other team members to meet and exceed sales targets and contribute to the overall success of the branch.
6. Conduct in-depth financial reviews with clients to understand their goals and provide personalized recommendations.
7. Act as a brand ambassador for HSBC, consistently demonstrating professionalism, integrity, and a commitment to customer satisfaction.
8. Handle and resolve customer complaints and issues in a timely and professional manner.
9. Continuously strive to improve customer satisfaction and retention rates through proactive communication and follow-up.
10. Stay informed about the latest banking technology and products, and provide training and guidance to clients as needed.
11. Maintain accurate and up-to-date records of client interactions and transactions.
12. Adhere to all regulatory and compliance policies and procedures to ensure the safety and security of client assets.
13. Conduct regular market research and analysis to identify new business opportunities and trends.
14. Attend networking events and participate in community outreach activities to expand the bank's presence and attract new clients.
15. Collaborate with other departments within HSBC to enhance the overall customer experience and drive business growth.

According to JobzMall, the average salary range for a Universal Banking Ambassador - Wealth and Personal Banking in Singapore is around $60,000 to $80,000 per year. This can vary depending on factors such as the individual's level of experience, the specific company or bank they work for, and the location within Singapore. Some may earn higher salaries if they have additional qualifications or experience in the banking industry.

HSBC Holdings Plc operates as a holding company for the HSBC Group. It provides banking and financial services through four global businesses, including Retail Banking and Wealth Management, Commercial Banking, Global Banking and Markets and Global Private Banking. The company's operating segments are organized into six geographical regions, including Europe, Hong Kong, Rest of Asia Pacific, Middle East and North Africa, North America and Latin America.