Universal Banker

Welcome to HSBC, a global banking and financial services company. We are seeking a highly motivated and customer-oriented individual to join our team as a Universal Banker. In this role, you will have the opportunity to provide exceptional service to our clients by offering a wide range of banking products and services. We are looking for a candidate who is passionate about helping others achieve their financial goals and is dedicated to delivering an outstanding customer experience. If you have a strong background in banking and possess excellent communication and sales skills, we encourage you to apply for this exciting opportunity.

1. Provide Exceptional Customer Service: As a Universal Banker, your main responsibility will be to provide exceptional customer service to our clients. This includes greeting and welcoming customers, addressing their inquiries and concerns, and ensuring their needs are met in a timely and efficient manner.
2. Promote Banking Products and Services: You will be responsible for promoting a wide range of banking products and services to our customers. This includes explaining the features and benefits of various products, such as savings accounts, loans, and credit cards, and helping customers choose the most suitable options for their financial needs.
3. Build and Maintain Customer Relationships: You will be expected to build and maintain strong relationships with our customers by understanding their financial goals and providing personalized solutions to meet their needs. This includes following up with customers, addressing any issues or concerns, and ensuring their overall satisfaction with our services.
4. Meet Sales Targets: As a Universal Banker, you will be responsible for meeting sales targets by actively promoting and selling banking products and services. This requires strong sales skills, product knowledge, and the ability to identify and capitalize on sales opportunities.
5. Process Financial Transactions: You will be responsible for processing various financial transactions, including deposits, withdrawals, and payments. This requires accuracy, attention to detail, and adherence to banking regulations and policies.
6. Stay Up-to-Date with Industry Trends: As a representative of HSBC, it is important to stay informed about the latest trends and developments in the banking and financial services industry. This includes attending training sessions and staying up-to-date with changes in products, services, and regulations.
7. Collaborate with Team Members: You will work closely with other members of the banking team, including tellers, customer service representatives, and managers. It is essential to collaborate and communicate effectively with team members to ensure a seamless and efficient customer experience.
8. Maintain Customer Confidentiality: As a Universal Banker, you will have access to sensitive customer information. It is your responsibility to

According to JobzMall, the average salary range for a Universal Banker in Mumbai, Maharashtra, India is between ₹200,000 and ₹600,000 per year. This can vary depending on the specific company, experience level, and additional skills and qualifications.

HSBC Holdings Plc operates as a holding company for the HSBC Group. It provides banking and financial services through four global businesses, including Retail Banking and Wealth Management, Commercial Banking, Global Banking and Markets and Global Private Banking. The company's operating segments are organized into six geographical regions, including Europe, Hong Kong, Rest of Asia Pacific, Middle East and North Africa, North America and Latin America.