Transaction Manager - Issuer Services

We are looking for an experienced Transaction Manager – Issuer Services to join HSBC's team. In this role, you will be responsible for providing a high level of customer service and support to a wide range of clients. You will be the primary point of contact for all transactions related to issuer services.The ideal candidate will have a strong customer service background and a proven track record of success in a similar role. You must have the ability to work independently and proactively to resolve customer inquiries. You should have excellent communication and negotiation skills, as well as the ability to effectively maintain relationships with internal and external stakeholders. Additionally, you must possess an understanding of the issuer services industry and its regulations. If you are an experienced Transaction Manager – Issuer Services and have the qualifications we are looking for, we want to hear from you!

Responsiblities:

1. Provide a high level of customer service and support to a wide range of clients.
2. Serve as the primary point of contact for all transactions related to issuer services.
3. Proactively resolve customer inquiries.
4. Maintain relationships with internal and external stakeholders.
5. Negotiate effectively with customers.
6. Understand and comply with regulations in the issuer services industry.
7. Work independently to ensure customer satisfaction.
8. Utilize problem-solving skills to come up with innovative solutions.
9. Track customer service metrics and report on performance.
10. Provide training and guidance to other team members.

According to JobzMall, the average salary range for a Transaction Manager - Issuer Services in London, UK is between £58,000 and £70,000 per year. The salary range may vary depending on the company, experience, and qualifications of the individual.

HSBC Holdings Plc operates as a holding company for the HSBC Group. It provides banking and financial services through four global businesses, including Retail Banking and Wealth Management, Commercial Banking, Global Banking and Markets and Global Private Banking. The company's operating segments are organized into six geographical regions, including Europe, Hong Kong, Rest of Asia Pacific, Middle East and North Africa, North America and Latin America.