Teller (Type 1) RBWM

Welcome to HSBC, where we strive to provide exceptional financial services to our customers. We are currently seeking a dedicated and customer-oriented Teller (Type 1) to join our Retail Banking and Wealth Management (RBWM) team. As a Teller at HSBC, you will be responsible for providing quality and efficient service to our clients, while also promoting our products and services. We are looking for individuals who are detail-oriented, possess strong communication skills, and have a passion for delivering exceptional customer experiences. If you have a background in banking or finance and are looking for a dynamic and rewarding career, we encourage you to apply for this role.

1. Provide exceptional customer service to all clients visiting the branch.
2. Process various banking transactions accurately and efficiently.
3. Promote and cross-sell HSBC products and services to customers.
4. Educate customers on the features and benefits of our financial products.
5. Maintain a thorough understanding of HSBC's policies and procedures.
6. Handle customer inquiries and resolve any issues or complaints in a timely manner.
7. Act as a brand ambassador for HSBC, upholding the company's values and image at all times.
8. Ensure all customer information is kept confidential and secure.
9. Collaborate with other team members to achieve branch targets and goals.
10. Stay updated on industry developments and changes in banking regulations.
11. Assist in the maintenance and organization of the branch, including replenishing cash and supplies.
12. Adhere to all security and operational policies and procedures to ensure a safe and secure working environment.
13. Participate in training and development programs to enhance skills and knowledge.
14. Continuously seek opportunities to improve and streamline processes to enhance customer experience.
15. Foster positive relationships with customers to promote loyalty and retention.
16. Communicate customer feedback and suggestions to management for continuous improvement.
17. Complete all administrative tasks accurately and in a timely manner.
18. Adhere to all compliance and risk management procedures.
19. Maintain a professional and courteous demeanor at all times.
20. Adhere to HSBC's values and code of conduct.

According to JobzMall, the average salary range for a Teller (Type 1) RBWM in Santa Catarina, Nuevo Leon, Mexico is approximately $10,000-$15,000 MXN per month. This salary range can vary depending on factors such as experience, skills, and the specific company or financial institution.

HSBC Holdings Plc operates as a holding company for the HSBC Group. It provides banking and financial services through four global businesses, including Retail Banking and Wealth Management, Commercial Banking, Global Banking and Markets and Global Private Banking. The company's operating segments are organized into six geographical regions, including Europe, Hong Kong, Rest of Asia Pacific, Middle East and North Africa, North America and Latin America.