
ServiceNow Discovery/Lead Consultant Specialist
Are you a highly skilled and experienced ServiceNow Discovery/Lead Consultant Specialist looking for an exciting opportunity to join one of the world's leading financial institutions? Look no further! HSBC is seeking a talented individual to lead our ServiceNow Discovery team and drive innovative solutions that will revolutionize our IT service management. As a key member of our team, you will have the opportunity to work with cutting-edge technology and collaborate with top professionals in the industry. If you have a passion for problem-solving, a strong background in ServiceNow Discovery, and a desire to make a significant impact, we want to hear from you!
- Develop and implement innovative solutions using ServiceNow Discovery to improve IT service management within the organization.
- Lead and manage the ServiceNow Discovery team, providing guidance, support, and mentoring to team members.
- Collaborate with other teams and departments to identify and prioritize business needs and requirements related to ServiceNow Discovery.
- Design and implement processes and procedures to ensure efficient and accurate discovery of assets and services within the organization's IT infrastructure.
- Stay updated with the latest developments and best practices in ServiceNow Discovery and incorporate them into the organization's processes.
- Conduct regular audits and reviews of the ServiceNow Discovery processes to ensure compliance with standards and identify areas for improvement.
- Develop and maintain strong relationships with stakeholders, including senior management, to ensure alignment of ServiceNow Discovery initiatives with the organization's goals and objectives.
- Provide expert advice and support to resolve any issues or challenges related to ServiceNow Discovery.
- Monitor and analyze performance metrics to track the effectiveness of ServiceNow Discovery and make recommendations for optimization.
- Act as a subject matter expert and participate in training and knowledge-sharing activities to promote understanding and adoption of ServiceNow Discovery within the organization.
In-Depth Knowledge And Experience With Servicenow Discovery Tool, Including Configuration, Implementation, And Troubleshooting Abilities.
Proven Track Record Of Successfully Leading Discovery Projects Within Large, Complex Organizations, Preferably In The Financial Services Industry.
Strong Understanding Of It Infrastructure And Architecture, Including Networks, Servers, Databases, And Applications, And How They Relate To Servicenow Discovery.
Excellent Communication And Collaboration Skills, With The Ability To Effectively Interact With Stakeholders At All Levels Of The Organization.
Relevant Certifications In Servicenow Discovery, Such As Certified Implementation Specialist Or Certified System Administrator, With A Commitment To Continuous Learning And Staying Up-To-Date On New Capabilities And Updates.
Process Improvement
Project Management
Data Analysis
Configuration management
Problem-Solving
Stakeholder management
Service Mapping
Servicenow Implementation
Technical Consultation
Itsm Knowledge
Discovery Automation
Communication
Conflict Resolution
Leadership
Time management
Interpersonal Skills
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a ServiceNow Discovery/Lead Consultant Specialist in Hyderabad, Telangana, India is between ₹800,000 - ₹1,500,000 per year. This can vary depending on the specific company, level of experience, and other factors such as bonuses and benefits.
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HSBC Holdings Plc operates as a holding company for the HSBC Group. It provides banking and financial services through four global businesses, including Retail Banking and Wealth Management, Commercial Banking, Global Banking and Markets and Global Private Banking. The company's operating segments are organized into six geographical regions, including Europe, Hong Kong, Rest of Asia Pacific, Middle East and North Africa, North America and Latin America.

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