Senior Account Manager

Welcome to HSBC, a global banking and financial services organization. We are currently seeking a highly experienced and motivated individual to join our team as a Senior Account Manager. As a Senior Account Manager, you will be responsible for maintaining and growing relationships with our high-value clients, providing them with personalized financial solutions tailored to their needs. This role requires a driven and results-oriented individual with exceptional communication and interpersonal skills, as well as a deep understanding of the banking industry. If you have a passion for delivering top-notch customer service and a proven track record in account management, we would love to hear from you.

1. Cultivate and maintain strong relationships with high-value clients, serving as their primary point of contact for all banking and financial needs.
2. Develop a deep understanding of clients' financial goals and objectives, and provide personalized solutions to help them achieve these goals.
3. Proactively identify opportunities to upsell and cross-sell additional banking products and services to clients.
4. Monitor clients' accounts and transactions, ensuring accuracy and identifying any potential issues or discrepancies.
5. Collaborate with internal teams such as wealth management, investment, and risk management to provide comprehensive and integrated solutions for clients.
6. Stay updated on industry trends, market conditions, and regulatory changes to provide informed and relevant advice to clients.
7. Meet and exceed sales targets by consistently delivering exceptional customer service and building strong client relationships.
8. Prepare and present regular reports on client portfolio performance, revenue growth, and other key metrics to senior management.
9. Effectively manage client inquiries and complaints, resolving issues in a timely and satisfactory manner.
10. Act as a mentor and resource for junior account managers, providing guidance and support to help them achieve their goals.

According to JobzMall, the average salary range for a Senior Account Manager in Buffalo, NY, USA is between $71,000 and $119,000 per year. This range can vary depending on factors such as experience, education, industry, and company size. Some companies may also offer additional benefits such as bonuses, commissions, and stock options.

HSBC Holdings Plc operates as a holding company for the HSBC Group. It provides banking and financial services through four global businesses, including Retail Banking and Wealth Management, Commercial Banking, Global Banking and Markets and Global Private Banking. The company's operating segments are organized into six geographical regions, including Europe, Hong Kong, Rest of Asia Pacific, Middle East and North Africa, North America and Latin America.