Sales Support Management

At HSBC, we are committed to providing our customers with exceptional service, and that includes having a strong Sales Support Management team in place. As the Sales Support Manager, you will play a crucial role in driving sales and ensuring customer satisfaction. We are seeking a highly organized and detail-oriented individual with a passion for sales and a strong customer service mindset. If you have a proven track record in sales support and management, along with excellent communication and leadership skills, we want to hear from you. Join our team at HSBC and make a significant impact on our customers' experience.

1. Drive Sales: The Sales Support Manager is responsible for developing and implementing strategies to drive sales and meet or exceed targets set by the company.
2. Customer Satisfaction: Ensure that all customer interactions are handled efficiently and effectively to ensure the highest level of customer satisfaction.
3. Team Management: Lead and manage a team of sales support staff, providing guidance, training, and support to ensure they are equipped to provide exceptional service to customers.
4. Process Improvement: Continuously review and improve the sales support process to increase efficiency and effectiveness in supporting the sales team.
5. Sales Support Coordination: Act as the main point of contact for the sales team, providing support and coordination for all sales-related activities.
6. Data Analysis: Analyze sales data and trends to identify areas for improvement and make data-driven decisions to support the sales strategy.
7. Communication: Develop strong relationships with internal and external stakeholders, including the sales team, to ensure effective communication and collaboration.
8. Training and Development: Identify training and development needs for the sales support team and provide coaching and support to help them reach their full potential.
9. Budget Management: Manage the sales support budget and ensure resources are allocated effectively to support the sales team.
10. Compliance: Ensure all sales support activities are compliant with company policies and procedures, as well as industry regulations.
11. Reporting: Prepare regular reports on sales support activities, sales performance, and customer satisfaction levels for management review.
12. Problem Solving: Handle and resolve any customer complaints or issues in a timely and effective manner to maintain a positive customer experience.
13. Team Collaboration: Work closely with other departments, such as marketing and operations, to ensure a seamless and coordinated approach to supporting sales efforts.
14. Performance Management: Conduct regular performance evaluations and provide feedback to the sales support team to drive continuous improvement.

According to JobzMall, the average salary range for a Sales Support Management in Colonia Cuauhtémoc, 06500 Mexico City, CDMX, Mexico is between $25,000 to $40,000 MXN per month. This can vary depending on factors such as the specific industry, company size, and experience of the individual. Additionally, bonuses and commissions may also be included in overall compensation for this position.

HSBC Holdings Plc operates as a holding company for the HSBC Group. It provides banking and financial services through four global businesses, including Retail Banking and Wealth Management, Commercial Banking, Global Banking and Markets and Global Private Banking. The company's operating segments are organized into six geographical regions, including Europe, Hong Kong, Rest of Asia Pacific, Middle East and North Africa, North America and Latin America.