Sales Support Management

At HSBC, we believe that our success lies in the strength of our team. As a global leader in banking and financial services, we are committed to providing our clients with exceptional support and service. We are currently seeking a highly motivated and experienced individual to join our team as a Sales Support Manager.In this role, you will be responsible for leading a team of sales support professionals to ensure the smooth and efficient operation of our sales processes. You will work closely with our sales team to provide them with the necessary tools and resources to achieve their targets and deliver exceptional customer service.To be successful in this role, you must have a strong background in sales support management and possess excellent communication and leadership skills. A proven track record of driving sales performance and a deep understanding of the financial industry are also required.If you are passionate about sales, have a keen eye for detail, and thrive in a fast-paced environment, we invite you to apply for this exciting opportunity to join our dynamic team at HSBC.

1. Lead and manage a team of sales support professionals to ensure efficient and effective support for the sales team.
2. Collaborate with the sales team to understand their needs and provide them with the necessary tools and resources to achieve their targets.
3. Develop and implement strategies to drive sales performance and improve operational efficiency.
4. Monitor and analyze sales data to identify trends and make recommendations for improvement.
5. Train and mentor sales support staff to enhance their skills and knowledge.
6. Communicate and coordinate with other departments to ensure a smooth and seamless sales process.
7. Maintain a high level of customer service and ensure client satisfaction.
8. Act as a point of contact for escalated customer inquiries or complaints.
9. Stay updated on industry developments and market trends to provide valuable insights to the sales team.
10. Develop and maintain strong relationships with internal and external stakeholders.
11. Prepare regular reports and presentations on sales support activities and performance.
12. Ensure compliance with company policies, procedures, and regulatory requirements.
13. Participate in recruiting and onboarding new sales support team members.
14. Continuously identify areas for improvement and implement process enhancements to increase efficiency and effectiveness.
15. Manage and allocate resources effectively to meet business needs and objectives.

According to JobzMall, the average salary range for a Sales Support Management in Monterrey, Nuevo Leon, Mexico is between $25,000 - $40,000 MXN per month. This may vary depending on the specific industry, company, and level of experience of the individual.

HSBC Holdings Plc operates as a holding company for the HSBC Group. It provides banking and financial services through four global businesses, including Retail Banking and Wealth Management, Commercial Banking, Global Banking and Markets and Global Private Banking. The company's operating segments are organized into six geographical regions, including Europe, Hong Kong, Rest of Asia Pacific, Middle East and North Africa, North America and Latin America.