HSBC

Relationship Manager

HSBC

Sheffield, UK
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to HSBC! We are currently seeking a dedicated and driven individual to join our team as a Relationship Manager. As a leading global bank, our Relationship Managers play a crucial role in building and maintaining strong relationships with our clients. If you are passionate about delivering exceptional customer service and have a strong understanding of financial products and services, we want you to join us in providing personalized solutions to our valued clients. Keep reading to learn more about the qualifications we are looking for in our ideal candidate.

  1. Build and Maintain Strong Client Relationships: The primary responsibility of the Relationship Manager will be to establish and maintain strong relationships with HSBC's clients. This will involve regular communication and understanding of their needs, as well as providing personalized solutions and exceptional customer service.
  2. Understand Financial Products and Services: The Relationship Manager must have a strong understanding of HSBC's financial products and services in order to effectively advise and recommend solutions to clients. This includes staying up-to-date on industry trends and changes in the market.
  3. Provide Personalized Solutions: The Relationship Manager will be responsible for understanding each client's specific needs and providing personalized solutions that align with their financial goals. This may involve analyzing their financial situation, identifying opportunities for growth, and making appropriate recommendations.
  4. Deliver Exceptional Customer Service: HSBC prides itself on providing exceptional customer service, and the Relationship Manager will play a crucial role in upholding this standard. They must be able to handle client inquiries and concerns in a timely and professional manner, ensuring a positive and satisfactory experience for the client.
  5. Meet Sales Goals and Targets: As a Relationship Manager, it will be essential to meet sales goals and targets set by HSBC. This involves actively promoting and selling HSBC's products and services to both new and existing clients.
  6. Stay Compliant with Regulations: HSBC is committed to following all financial regulations and guidelines, and the Relationship Manager must ensure that all client interactions and transactions are compliant. This may involve staying up-to-date on regulatory changes and implementing necessary measures to maintain compliance.
  7. Collaborate with Team Members: The Relationship Manager will work closely with other team members, such as financial advisors and product specialists, to provide the best solutions for clients. This may involve sharing knowledge and expertise, as well as collaborating on projects and campaigns to drive business growth.
  8. Continuously Improve: HSBC values continuous improvement, and the Relationship Manager will be expected to constantly seek ways to improve their skills and knowledge. This
Where is this job?
This job is located at Sheffield, UK
Job Qualifications
  • Bachelor's Degree In Finance, Business, Or A Related Field.

  • Excellent Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Clients.

  • Proven Track Record Of Meeting And Exceeding Sales Targets And Managing A Portfolio Of High-Value Clients.

  • Minimum Of 3-5 Years Of Experience In Relationship Management Or Client-Facing Roles In The Banking Industry.

  • Strong Understanding Of Financial Products And Services, Including Loans, Credit Cards, And Investments.

Required Skills
  • Networking

  • Time Management

  • Product knowledge

  • Negotiation

  • Analytical Thinking

  • Relationship Building

  • Teamwork

  • Problem-Solving

  • Client communication

  • Sales Strategy

  • Cross-Selling

  • Financial Expertise

Soft Skills
  • Communication

  • Conflict Resolution

  • Customer Service

  • Leadership

  • Time management

  • creativity

  • Attention to detail

  • Teamwork

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Relationship Manager in Sheffield, UK is between £25,000 and £45,000 per year. However, this can vary depending on factors such as the industry, size of the company, and level of experience. Some Relationship Managers may also receive bonuses and commission based on their performance and the success of their relationships with clients. Additionally, those with more experience and a proven track record of success may earn higher salaries.

Additional Information
HSBC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 10th, 2025
Apply BeforeSeptember 18th, 2025
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About HSBC

HSBC Holdings Plc operates as a holding company for the HSBC Group. It provides banking and financial services through four global businesses, including Retail Banking and Wealth Management, Commercial Banking, Global Banking and Markets and Global Private Banking. The company's operating segments are organized into six geographical regions, including Europe, Hong Kong, Rest of Asia Pacific, Middle East and North Africa, North America and Latin America.

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