HSBC

Personal Banker

HSBC

567 University Ave, Palo Alto, CA 94301, USA
Full-TimeDepends on ExperienceMid-LevelAssociate
Job Description

This is a branch based customer facing role to generate revenue by meeting customer needs and service where required primarily with Personal Banking and Advance customer segments. Fulfill quick customer service needs, resolve service-related issues and provide an excellent customer experience during these interactions. Contribute to team development, effectiveness and success by sharing knowledge and good practice, working collaboratively with others to create a productive, diverse and supportive working environment. Educate, encourage and sell customers on use of alternative delivery channels, including ATMs and telephone and personal internet banking, where appropriate. Shifting Personal Banking customers to alternative delivery channels in alignment with the self service strategy for this customer segment.

Where is this job?
This job is located at 567 University Ave, Palo Alto, CA 94301, USA
Job Qualifications
  • Minimum of two years proven branch office and/or retail customer service and sales experience or equivalent

  • Demonstrated product and segment knowledge and referral abilities

  • Sound knowledge of the customer service concept and its importance in developing and expanding customer relationships

  • Ability to work in a team-based environment

Required Skills
  • Time Management

  • Record Keeping Skills

  • Team building and training skills

  • Cash Handling/Balancing

  • Customer Service / Sales skills

Soft Skills
  • Verbal communication

  • written communication

  • Adaptability

  • Detail Oriented and Organized

  • Multi-tasker

Compensation

According to JobzMall, the average salary range for a Personal Banker in 567 University Ave, Palo Alto, CA 94301, USA is $42,829 to $56,380 per year. This range may vary depending on the individual's experience, qualifications, and the specific requirements of the job.

Additional Information
HSBC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedApril 17th, 2021
Apply BeforeJuly 20th, 2025
This job posting is from a verified source. 
Reposted

Apply with Video Cover Letter Add a warm greeting to your application and stand out!

About HSBC

HSBC Holdings Plc operates as a holding company for the HSBC Group. It provides banking and financial services through four global businesses, including Retail Banking and Wealth Management, Commercial Banking, Global Banking and Markets and Global Private Banking. The company's operating segments are organized into six geographical regions, including Europe, Hong Kong, Rest of Asia Pacific, Middle East and North Africa, North America and Latin America.

Frequently asked questions

Get interviewed today!

JobzMall is the world‘ s largest video talent marketplace.It‘s ultrafast, fun, and human.

Get Started