HSBC

Mortgage Loan Processing Pipeline Manager

HSBC

725 S Figueroa St, Los Angeles, CA 90017, USA
Full-TimeDepends on ExperienceSenior LevelBachelors
Job Description

Recruit, develop and lead a team to handle all functions and regulations related to Loan Processing. Deliver upon quantitative and qualitative key performance indicators, in line with our business strategies and regulatory requirements (scorecard). Continually review and understand work practices and policies to ensure ongoing audit and risk standards are met. Implement processes and procedures in order to effectively manage pipelines and control loan aging. Ensure the operations meet all performance targets including standards in quality. Analyze and interpret complex data and make high quality and timely decisions. Lead the team to achieve published standards and other key performance indicators (attendance, revenue, retention, service levels, operational risk, etc). Ensure team is abiding by first call resolution in alignment with global standards to promote customer satisfaction.

Where is this job?
This job is located at 725 S Figueroa St, Los Angeles, CA 90017, USA
Job Qualifications
  • Minimum of 5-10 years proven bank, mortgage business, mortgage systems related experience or equivalent.

  • Proven management, communications, organizational, analytical, administrative, problem-solving

  • Proficiency with personal computers as well as pertinent HSBC systems and software.

  • Ability to meet project deadlines and objectives independently and within the team.

Required Skills
  • Risk Management

  • Talent Management

  • Time Management Skills

  • Coaching and mentorship skills

  • Project-management

  • Loan Processing

Soft Skills
  • Verbal communication

  • Driven and self-motivated

  • Prioritizing skills

  • written communication

  • Flexibility/Adaptability

  • Detail oriented and highly organized

  • Multi tasker

Compensation

According to JobzMall, the average salary range for a Mortgage Loan Processing Pipeline Manager in 725 S Figueroa St, Los Angeles, CA 90017, USA is $46,000 - $76,000 per year. This range is based on the salaries of mortgage loan processing pipeline managers in the Los Angeles area, and may vary depending on experience, location, and other factors.

Additional Information
HSBC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedMay 28th, 2021
Apply BeforeJuly 20th, 2025
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About HSBC

HSBC Holdings Plc operates as a holding company for the HSBC Group. It provides banking and financial services through four global businesses, including Retail Banking and Wealth Management, Commercial Banking, Global Banking and Markets and Global Private Banking. The company's operating segments are organized into six geographical regions, including Europe, Hong Kong, Rest of Asia Pacific, Middle East and North Africa, North America and Latin America.

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