HSBC

Manager - Credit Bureau Management

HSBC

1421 W Shure Dr, Arlington Heights, IL 60004, USA
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Guide a team to research, analyze and decipher corrections to borrowers’ credit reports, which may result from an internal, indirect or direct disputes. Familiarity of eOscar and corresponding credit bureau resources to guide necessary reporting corrections and/or respond to borrower requests across various channels. Act as a liaison between HSBC, borrowers, credit bureaus and other applicable entities to ensure timely resolution of credit reporting corrections and appropriate organizational response. Drive production goals, adherence to SLAs and develop and execute quality assurance framework. Train and mentor offshore staff. Actively participate in identifying process improvement opportunities within the department. Develop and implement appropriate measurements and controls to ensure compliance with regulations and internal policies.

Where is this job?
This job is located at 1421 W Shure Dr, Arlington Heights, IL 60004, USA
Job Qualifications
  • 3+ years of related experience

  • Strong knowledge of credit card and deposit products and services.

  • Ability to Maintain currency on regulations and trends concerning the credit reporting industry.

  • Working knowledge of Fiserv Card platform preferred.

Required Skills
  • Time Management Skills

  • Strong influencing skills

  • Strategic planning and development

  • Project Management/Scheduling

Soft Skills
  • Driven and self-motivated

  • Prioritizing skills

  • Adaptability

  • Problem Solving Skills

  • Detail Oriented and Organized

  • Verbal and Written Communication

  • Multi tasker

Compensation

According to JobzMall, the average salary range for a Manager - Credit Bureau Management in 1421 W Shure Dr, Arlington Heights, IL 60004, USA is $82,000 - $97,000. This salary range is based on the median salary of similar positions in the area.

Additional Information
HSBC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesEnglish
Job PostedDecember 5th, 2022
Apply BeforeJune 21st, 2025
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About HSBC

HSBC Holdings Plc operates as a holding company for the HSBC Group. It provides banking and financial services through four global businesses, including Retail Banking and Wealth Management, Commercial Banking, Global Banking and Markets and Global Private Banking. The company's operating segments are organized into six geographical regions, including Europe, Hong Kong, Rest of Asia Pacific, Middle East and North Africa, North America and Latin America.

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