
Manager - Credit Bureau Management
Guide a team to research, analyze and decipher corrections to borrowers’ credit reports, which may result from an internal, indirect or direct disputes. Familiarity of eOscar and corresponding credit bureau resources to guide necessary reporting corrections and/or respond to borrower requests across various channels. Act as a liaison between HSBC, borrowers, credit bureaus and other applicable entities to ensure timely resolution of credit reporting corrections and appropriate organizational response. Drive production goals, adherence to SLAs and develop and execute quality assurance framework. Train and mentor offshore staff. Actively participate in identifying process improvement opportunities within the department. Develop and implement appropriate measurements and controls to ensure compliance with regulations and internal policies.
3+ years of related experience
Strong knowledge of credit card and deposit products and services.
Ability to Maintain currency on regulations and trends concerning the credit reporting industry.
Working knowledge of Fiserv Card platform preferred.
Time Management Skills
Strong influencing skills
Strategic planning and development
Project Management/Scheduling
Driven and self-motivated
Prioritizing skills
Adaptability
Problem Solving Skills
Detail Oriented and Organized
Verbal and Written Communication
Multi tasker
According to JobzMall, the average salary range for a Manager - Credit Bureau Management in 1421 W Shure Dr, Arlington Heights, IL 60004, USA is $82,000 - $97,000. This salary range is based on the median salary of similar positions in the area.
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HSBC Holdings Plc operates as a holding company for the HSBC Group. It provides banking and financial services through four global businesses, including Retail Banking and Wealth Management, Commercial Banking, Global Banking and Markets and Global Private Banking. The company's operating segments are organized into six geographical regions, including Europe, Hong Kong, Rest of Asia Pacific, Middle East and North Africa, North America and Latin America.

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