
Loans and Corporate Trust Client Service and Transaction Manager
At HSBC, we understand the importance of providing exceptional service to our clients. That's why we are looking for a highly skilled and dedicated individual to join our team as a Loans and Corporate Trust Client Service and Transaction Manager. As the primary point of contact for our clients, you will play a crucial role in maintaining and strengthening our relationships. We are seeking someone with a strong understanding of loans and corporate trust services, excellent communication skills, and a passion for exceeding expectations. If you have a proven track record of delivering exceptional client service and managing complex transactions, we want to hear from you. Join us at HSBC and take your career to the next level.
- Serve as the primary point of contact for all loans and corporate trust clients, building and maintaining strong relationships.
- Manage and oversee all client transactions and requests, ensuring timely and accurate execution.
- Provide exceptional customer service by responding promptly to client inquiries and concerns.
- Maintain a thorough understanding of loans and corporate trust services, staying up-to-date on industry trends and changes.
- Collaborate with internal teams to ensure seamless delivery of services to clients.
- Proactively identify opportunities to improve processes and enhance the client experience.
- Conduct regular reviews of client accounts to identify potential risks and ensure compliance with regulations.
- Prepare and present reports on client activity and performance to management.
- Develop and maintain a deep knowledge of the bank's products and services to effectively communicate with clients.
- Act as a mentor and resource for junior team members, providing guidance and support as needed.
- Continuously strive to exceed client expectations and maintain high levels of satisfaction.
- Participate in regular training and professional development opportunities to enhance skills and knowledge.
- Adhere to all company policies, procedures, and regulatory requirements.
- Represent HSBC in a professional manner and uphold the company's values and reputation at all times.
Excellent Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Clients And Internal Stakeholders.
Bachelor's Degree In Finance, Economics, Business Administration, Or Related Field.
Minimum Of 5 Years Of Experience In Client Service And Transaction Management In The Financial Services Industry.
Strong Knowledge Of Loan And Corporate Trust Products And Services, Including Credit Facilities, Syndicated Loans, And Debt Capital Markets.
Demonstrated Experience In Project Management, With The Ability To Effectively Manage Multiple Complex Transactions And Meet Tight Deadlines.
Financial Analysis
Communication
Time Management
Attention to detail
Negotiation
Client Service
Relationship Building
Risk assessment
Teamwork
Problem-Solving
Transaction Management
Compliance monitoring
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Loans and Corporate Trust Client Service and Transaction Manager in London, UK is between £44,000 and £60,000 per year. However, this can vary depending on the specific company, industry, and level of experience of the individual. Factors such as bonuses, commissions, and benefits may also affect the overall salary package.
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HSBC Holdings Plc operates as a holding company for the HSBC Group. It provides banking and financial services through four global businesses, including Retail Banking and Wealth Management, Commercial Banking, Global Banking and Markets and Global Private Banking. The company's operating segments are organized into six geographical regions, including Europe, Hong Kong, Rest of Asia Pacific, Middle East and North Africa, North America and Latin America.

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