We’re looking for a talented IAM Production Support professional to join our team at HSBC. The successful candidate will be a key member of our IAM team, providing technical and operational support to help us deliver high-quality IAM solutions and services.The right candidate will have a passion for delivering high-quality production support and excellent problem-solving skills, as well as the ability to work in a fast-paced, dynamic environment. If you’re looking for a role that will allow you to use your technical skills to make a real difference, then this could be the perfect opportunity for you.The ideal candidate will have:- A strong technical background in IAM technologies, including identity and access management, identity lifecycle management and authentication- Experience troubleshooting and supporting IAM applications and processes- Knowledge of programming languages such as Java, JavaScript and SQL- Good communication skills and the ability to work with both technical and non-technical stakeholders- Excellent problem-solving skills and the ability to stay organized under pressure- A commitment to delivering high-quality production support with a customer-centric approach.
Responsibilities: -Provide technical and operational support for IAM solutions and services -Troubleshoot and support IAM applications and processes -Develop and maintain programs and scripts using Java, JavaScript and SQL -Communicate effectively with both technical and non-technical stakeholders -Solve problems quickly and efficiently in a fast-paced environment -Ensure delivery of high-quality production support with a customer-centric approach -Stay organized and prioritize tasks under pressure
Strong Problem Solving And Troubleshooting Skills
Experience With Identity Access Management Systems
Knowledge Of Bank Operations And Banking Applications
Scripting And Automation Skills
Knowledge Of System Security Protocols
Ability To Work Both Independently And In A Team Environment
Experience In Working With Multiple Operating Systems
Good Communication And Analytical Skills
Documentation
Change Management
Troubleshooting
ITIL
Communication
Technical Support
Problem Solving
Debugging
Scripting
Incident Management
Reporting
Collaboration
System Monitoring
Configuration
Application Support
Communication
Leadership
Problem Solving
Time management
Interpersonal Skills
creativity
self-motivation
Critical thinking
Teamwork
Adaptability
According to JobzMall, the average salary range for a IAM Production Support in Pune, Maharashtra, India is Rs.2.2 - 8.0 Lakhs per annum. This range depends on a variety of factors, including experience, qualifications, and the specific company.
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HSBC Holdings Plc operates as a holding company for the HSBC Group. It provides banking and financial services through four global businesses, including Retail Banking and Wealth Management, Commercial Banking, Global Banking and Markets and Global Private Banking. The company's operating segments are organized into six geographical regions, including Europe, Hong Kong, Rest of Asia Pacific, Middle East and North Africa, North America and Latin America.

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