HSBC

Global Production Support and SRE Manager

HSBC

Pune, Maharashtra, India
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

At HSBC, we are looking for an experienced and highly motivated Global Production Support and SRE Manager to lead our Production Support and Site Reliability Engineering (SRE) teams. In this role, you will be responsible for developing and managing SRE practices and processes across our global production environment.To be successful in this role, you must have 5+ years of experience in managing and leading highly available, critical production systems and services, as well as an in-depth understanding of SRE principles and best practices. You should have a proven track record of successfully leading teams with distributed responsibilities and building strong relationships across the organization. You must be able to demonstrate excellent problem-solving skills, be able to work independently and as part of a team, and have excellent communication and organizational skills.We are seeking an individual who is passionate about bringing technical excellence and innovation to the production environment and who has a strong customer focus. This role will be based at our headquarters in London and will require some international travel.

Responsibilities:

  1. Develop and manage SRE practices and processes across our global production environment.
  2. Lead highly available, critical production systems and services.
  3. Educate production support teams on SRE principles and best practices.
  4. Build strong relationships across the organization.
  5. Demonstrate excellent problem-solving skills and be able to work independently and as part of a team.
  6. Have excellent communication and organizational skills.
  7. Bring technical excellence and innovation to the production environment.
  8. Maintain a strong customer focus.
  9. Some international travel may be necessary.
Where is this job?
This job is located at Pune, Maharashtra, India
Job Qualifications
  • Excellent Communication And Problem-Solving Skills

  • Strong Technical Skills In Production Support And Troubleshooting

  • Comprehensive Knowledge Of Monitoring And Logging Tools

  • Hands-On Experience In Developing And Implementing Sre Best Practices

  • Ability To Lead And Motivate Engineers

  • Ability To Identify And Interpret System Requirements

  • Proven Track Record Of Successful It Projects And Initiatives

  • Knowledge Of The Hsbc It Environment

Required Skills
  • Security

  • Troubleshooting

  • Communication

  • Leadership

  • Incident Management

  • Automation

  • Deployment

  • Performance tuning

  • Teamwork

  • Collaboration

  • Monitoring

  • Problem-Solving

  • Configuration

  • Scalability

  • Availability

Soft Skills
  • Communication

  • Leadership

  • Time management

  • Interpersonal Skills

  • self-motivation

  • Critical thinking

  • collaboration

  • Adaptability

  • Problem-Solving

  • Decision-making

Compensation

According to JobzMall, the average salary range for a Global Production Support and SRE Manager in Pune, Maharashtra, India is ₹6,35,879 to ₹11,90,063 per year. This range is based on salaries reported by current and past employees to JobzMall.

The salary range for a Global Production Support and SRE Manager in Pune, Maharashtra, India may vary depending on factors such as company size, specific industry, years of experience, education, certifications, and other qualifications.

Additional Information
HSBC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesHindi
Job PostedNovember 27th, 2023
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 
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About HSBC

HSBC Holdings Plc operates as a holding company for the HSBC Group. It provides banking and financial services through four global businesses, including Retail Banking and Wealth Management, Commercial Banking, Global Banking and Markets and Global Private Banking. The company's operating segments are organized into six geographical regions, including Europe, Hong Kong, Rest of Asia Pacific, Middle East and North Africa, North America and Latin America.

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