
Global Production Support and SRE Manager
At HSBC, we are looking for an experienced and highly motivated Global Production Support and SRE Manager to lead our Production Support and Site Reliability Engineering (SRE) teams. In this role, you will be responsible for developing and managing SRE practices and processes across our global production environment.To be successful in this role, you must have 5+ years of experience in managing and leading highly available, critical production systems and services, as well as an in-depth understanding of SRE principles and best practices. You should have a proven track record of successfully leading teams with distributed responsibilities and building strong relationships across the organization. You must be able to demonstrate excellent problem-solving skills, be able to work independently and as part of a team, and have excellent communication and organizational skills.We are seeking an individual who is passionate about bringing technical excellence and innovation to the production environment and who has a strong customer focus. This role will be based at our headquarters in London and will require some international travel.
Responsibilities:
- Develop and manage SRE practices and processes across our global production environment.
- Lead highly available, critical production systems and services.
- Educate production support teams on SRE principles and best practices.
- Build strong relationships across the organization.
- Demonstrate excellent problem-solving skills and be able to work independently and as part of a team.
- Have excellent communication and organizational skills.
- Bring technical excellence and innovation to the production environment.
- Maintain a strong customer focus.
- Some international travel may be necessary.
Excellent Communication And Problem-Solving Skills
Strong Technical Skills In Production Support And Troubleshooting
Comprehensive Knowledge Of Monitoring And Logging Tools
Hands-On Experience In Developing And Implementing Sre Best Practices
Ability To Lead And Motivate Engineers
Ability To Identify And Interpret System Requirements
Proven Track Record Of Successful It Projects And Initiatives
Knowledge Of The Hsbc It Environment
Security
Troubleshooting
Communication
Leadership
Incident Management
Automation
Deployment
Performance tuning
Teamwork
Collaboration
Monitoring
Problem-Solving
Configuration
Scalability
Availability
Communication
Leadership
Time management
Interpersonal Skills
self-motivation
Critical thinking
collaboration
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Global Production Support and SRE Manager in Pune, Maharashtra, India is ₹6,35,879 to ₹11,90,063 per year. This range is based on salaries reported by current and past employees to JobzMall.
The salary range for a Global Production Support and SRE Manager in Pune, Maharashtra, India may vary depending on factors such as company size, specific industry, years of experience, education, certifications, and other qualifications.
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HSBC Holdings Plc operates as a holding company for the HSBC Group. It provides banking and financial services through four global businesses, including Retail Banking and Wealth Management, Commercial Banking, Global Banking and Markets and Global Private Banking. The company's operating segments are organized into six geographical regions, including Europe, Hong Kong, Rest of Asia Pacific, Middle East and North Africa, North America and Latin America.

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