Commercial Customer Specialist

Are you a customer-centric individual with a passion for providing exceptional service and building strong relationships? Do you thrive in a fast-paced and dynamic environment? Look no further, because HSBC is seeking a highly motivated Commercial Customer Specialist to join our team. In this role, you will be responsible for managing a portfolio of commercial customers, providing them with tailored financial solutions, and driving business growth. We are looking for candidates with a strong background in commercial banking, excellent communication skills, and a proven track record of delivering results. If this sounds like you, we want to hear from you!

1. Manage and maintain a portfolio of commercial customers, ensuring their financial needs are met and building strong relationships with them.
2. Provide exceptional customer service by understanding and addressing the specific needs and concerns of each customer.
3. Develop and implement tailored financial solutions for commercial customers to help them achieve their business goals and drive growth.
4. Collaborate with other team members and departments to ensure a seamless and efficient customer experience.
5. Conduct thorough financial analysis and risk assessment of potential and existing commercial customers.
6. Continuously monitor and evaluate the performance of the commercial portfolio and make recommendations for improvement.
7. Keep up-to-date with industry trends and changes in the market to provide relevant and timely advice to customers.
8. Act as a brand ambassador for HSBC, promoting our products and services and enhancing our reputation as a leading financial institution.
9. Meet and exceed sales targets and contribute to the overall growth and success of the commercial banking division.
10. Maintain accurate and detailed records of customer interactions, transactions, and financial information.
11. Adhere to all regulatory and compliance requirements, ensuring the highest level of integrity and ethical standards.
12. Attend training and development programs to enhance skills and knowledge related to commercial banking and customer service.

According to JobzMall, the average salary range for a Commercial Customer Specialist in Swansea, UK is between £18,000 to £30,000 per year. However, this may vary depending on factors such as experience, qualifications, and the specific company or industry the individual is working in. Additionally, other benefits such as bonuses, commission, and insurance may also be included in the overall compensation package for this role.

HSBC Holdings Plc operates as a holding company for the HSBC Group. It provides banking and financial services through four global businesses, including Retail Banking and Wealth Management, Commercial Banking, Global Banking and Markets and Global Private Banking. The company's operating segments are organized into six geographical regions, including Europe, Hong Kong, Rest of Asia Pacific, Middle East and North Africa, North America and Latin America.