Calypso Support Engineer/Senior Software Engineer

Welcome to HSBC, a global leader in the banking and financial services industry. We are currently seeking a highly motivated and skilled individual to join our team as a Calypso Support Engineer/Senior Software Engineer. In this role, you will have the opportunity to work with cutting-edge technology and contribute to the success of our Calypso platform. As a member of our team, you will play a critical role in ensuring the stability and efficiency of our systems while providing technical support to our business partners. We are looking for candidates with a strong technical background, excellent problem-solving skills, and a passion for innovation. If you are ready to take on new challenges and make an impact in the banking industry, we encourage you to apply for this exciting opportunity.

1. Provide technical support for the Calypso platform to ensure its stability and efficiency.
2. Collaborate with cross-functional teams to troubleshoot and resolve technical issues.
3. Conduct regular maintenance and upgrades to the Calypso platform to ensure optimal performance.
4. Develop and implement new features and functionalities to enhance the Calypso platform.
5. Monitor and analyze system performance and make recommendations for improvements.
6. Act as a subject matter expert on the Calypso platform and provide guidance to team members and business partners.
7. Stay updated on industry trends and advancements in technology to continuously improve the Calypso platform.
8. Create and maintain documentation for all technical processes and procedures.
9. Identify and implement automation opportunities to improve efficiency and reduce manual efforts.
10. Participate in on-call rotations to provide 24/7 technical support for critical issues.
11. Communicate effectively with stakeholders and provide regular updates on system performance and enhancements.
12. Train and mentor junior team members on the Calypso platform and best practices.
13. Proactively identify and mitigate potential risks and issues related to the Calypso platform.
14. Collaborate with vendors and external partners to resolve technical issues and implement new solutions.
15. Adhere to HSBC's policies and procedures, including information security and data protection guidelines.

According to JobzMall, the average salary range for a Calypso Support Engineer/Senior Software Engineer in Pune, Maharashtra, India is between 8-15 lakhs per annum (approximately $11,000-$20,000 USD). However, this can vary depending on factors such as experience level, company size, and specific job responsibilities.

HSBC Holdings Plc operates as a holding company for the HSBC Group. It provides banking and financial services through four global businesses, including Retail Banking and Wealth Management, Commercial Banking, Global Banking and Markets and Global Private Banking. The company's operating segments are organized into six geographical regions, including Europe, Hong Kong, Rest of Asia Pacific, Middle East and North Africa, North America and Latin America.