HSBC

Branch Office Manager 1

HSBC

Colonia Cuauhtémoc, 06500 Mexico City, CDMX, Mexico
Full-TimeDepends on ExperienceMid-LevelBachelors
Job Description

Welcome to HSBC, where we strive to provide exceptional financial services to our customers worldwide. As a global bank, we are seeking a highly skilled and dynamic individual to join our team as a Branch Office Manager 1. In this role, you will be responsible for overseeing the daily operations of one of our branch offices, ensuring efficient and effective delivery of services to our clients. We are looking for a driven and experienced professional who can lead by example and motivate their team to achieve success. If you have a passion for finance and possess the necessary qualifications, we invite you to apply and become a part of our diverse and inclusive organization.

  1. Oversee the daily operations of the branch office, including but not limited to customer service, sales, and administrative tasks.
  2. Ensure that all branch employees are trained, motivated, and providing exceptional service to our clients.
  3. Monitor branch performance and take appropriate action to meet or exceed set goals and targets.
  4. Create and implement strategies to increase customer satisfaction and retention.
  5. Develop and maintain strong relationships with customers, addressing their needs and resolving any issues that may arise.
  6. Collaborate with other branch managers and departments to ensure consistent and efficient operations across the organization.
  7. Ensure compliance with all relevant laws, regulations, and company policies.
  8. Manage and allocate resources effectively to achieve optimal results.
  9. Conduct regular performance evaluations and provide feedback to employees.
  10. Identify areas for improvement and implement necessary changes to enhance branch performance.
  11. Keep up-to-date with industry trends and developments to provide innovative solutions and maintain a competitive edge.
  12. Uphold the company's values and promote a diverse and inclusive work environment.
Where is this job?
This job is located at Colonia Cuauhtémoc, 06500 Mexico City, CDMX, Mexico
Job Qualifications
  • Bachelor's Degree In Business Administration, Finance, Or A Related Field.

  • In-Depth Knowledge Of Banking Products And Services, As Well As Regulatory And Compliance Requirements.

  • Minimum Of 5 Years Of Experience In Banking Or Financial Services, With At Least 3 Years In A Managerial Role.

  • Excellent Leadership And Team Management Skills, With A Proven Track Record Of Motivating And Developing Employees.

  • Strong Communication And Interpersonal Skills, With The Ability To Build And Maintain Relationships With Clients, Colleagues, And Stakeholders.

Required Skills
  • Risk Management

  • Communication

  • Time Management

  • Leadership

  • customer service

  • Team Building

  • Financial Management

  • Sales management

  • Organization

  • Problem-Solving

  • Multi-tasking

  • Decision-Making

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Branch Office Manager 1 in Colonia Cuauhtémoc, 06500 Mexico City, CDMX, Mexico is between $25,000 MXN and $30,000 MXN per month. However, this can vary depending on the specific company, experience level, and responsibilities of the individual in the role. Some companies may offer higher salaries for more experienced or highly qualified candidates.

Additional Information
HSBC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesSpanish
Job PostedApril 10th, 2025
Apply BeforeMay 22nd, 2025
This job posting is from a verified source. 

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About HSBC

HSBC Holdings Plc operates as a holding company for the HSBC Group. It provides banking and financial services through four global businesses, including Retail Banking and Wealth Management, Commercial Banking, Global Banking and Markets and Global Private Banking. The company's operating segments are organized into six geographical regions, including Europe, Hong Kong, Rest of Asia Pacific, Middle East and North Africa, North America and Latin America.

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