HSBC

Associate Vice President - Agency Management - Secured Collections

HSBC

Chennai, Tamil Nadu, India
Full-TimeDepends on ExperienceSenior LevelMasters
Job Description

We are seeking a highly motivated and experienced individual to join our team as the Associate Vice President - Agency Management - Secured Collections at HSBC. In this role, you will be responsible for managing the agency network for secured collections, ensuring compliance with policies and regulations, and driving business growth. This is a dynamic and fast-paced role that requires a strong attention to detail, excellent communication skills, and a deep understanding of collections and debt recovery. If you have a proven track record in agency management and are looking for a new challenge, we encourage you to apply for this position.

  1. Develop and implement strategies for managing the agency network for secured collections, ensuring alignment with company goals and objectives.
  2. Monitor and evaluate the performance of the agency network, identifying areas for improvement and taking corrective actions as needed.
  3. Ensure compliance with all relevant policies, procedures, and regulations governing agency management and debt recovery.
  4. Develop and maintain strong relationships with agency partners, providing guidance and support to drive results and meet targets.
  5. Work closely with other departments to ensure seamless coordination and communication between internal teams and agency partners.
  6. Analyze data and trends to identify opportunities for business growth and optimization of collection processes.
  7. Proactively identify potential risks and develop strategies to mitigate them.
  8. Keep abreast of industry developments and best practices in agency management and debt recovery.
  9. Lead and motivate a team of agency management professionals, providing training, guidance, and support as needed.
  10. Collaborate with senior management to develop and implement departmental goals and objectives.
  11. Prepare and present regular reports on agency network performance and progress towards targets.
  12. Act as a point of contact for escalated issues and provide timely and effective resolution.
Where is this job?
This job is located at Chennai, Tamil Nadu, India
Job Qualifications
  • Bachelor's Degree In Business Administration, Finance, Or A Related Field.

  • Minimum Of 7 Years Experience In Collections And Agency Management In The Banking Or Financial Services Industry.

  • Strong Understanding Of Regulatory Requirements And Compliance In Relation To Collections And Agency Management.

  • Proven Track Record Of Successfully Managing And Developing Relationships With Third Party Collection Agencies.

  • Excellent Leadership, Communication, And Problem-Solving Skills.

Required Skills
  • Risk Management

  • Financial Analysis

  • Strategic Planning

  • Project Management

  • Performance Management

  • Communication

  • Negotiation

  • Leadership

  • Client Service

  • Relationship Building

  • Compliance

  • Teamwork

Soft Skills
  • Communication

  • Conflict Resolution

  • Emotional Intelligence

  • Leadership

  • Time management

  • creativity

  • Teamwork

  • Active Listening

  • Adaptability

  • Problem-Solving

Compensation

According to JobzMall, the average salary range for a Associate Vice President - Agency Management - Secured Collections in Chennai, Tamil Nadu, India is approximately ₹15,00,000 - ₹25,00,000 per year. This may vary based on the specific company, experience, and job responsibilities.

Additional Information
HSBC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
Required LanguagesHindi
Job PostedApril 10th, 2025
Apply BeforeJune 21st, 2025
This job posting is from a verified source. 

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About HSBC

HSBC Holdings Plc operates as a holding company for the HSBC Group. It provides banking and financial services through four global businesses, including Retail Banking and Wealth Management, Commercial Banking, Global Banking and Markets and Global Private Banking. The company's operating segments are organized into six geographical regions, including Europe, Hong Kong, Rest of Asia Pacific, Middle East and North Africa, North America and Latin America.

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