Patient Access Associate

Houston Methodist is seeking an experienced and reliable Patient Access Associate to join our team in providing excellent customer service to our patients. In this role, you will be responsible for managing the patient registration process, verifying insurance information, and scheduling appointments. The ideal candidate for this position is a detail-oriented problem solver with strong customer service and communication skills. We are looking for someone who is patient, organized, and passionate about helping others. If you have the qualifications and the drive to make a difference in the lives of our patients, we would love to hear from you. Qualifications: • High school diploma or equivalent• Previous customer service experience• Ability to accurately input and retrieve data• Excellent interpersonal and communication skills• Knowledge of medical terminology • Experience in a hospital setting preferred

Responsibilities:

1. Greet patients and verify patient information for registration.
2. Manage patient registration process, including data entry, filing, and related paperwork.
3. Verify insurance information and eligibility for services.
4. Schedule appointments and provide patient education as needed.
5. Maintain accurate records and patient data.
6. Provide excellent customer service to patients, families, and staff.
7. Answer phones and respond to inquiries from staff or patients.
8. Resolve patient complaints in a professional and timely manner.
9. Follow up with patients regarding pending appointments.
10. Ensure compliance with all hospital policies and procedures.

According to JobzMall, the average salary range for a Patient Access Associate in Houston, TX, USA is $25,000-$50,000 per year. This range may vary depending on the employer, experience, and qualifications of the individual applying for the job.

Houston Methodist Hospital is the flagship quaternary care hospital of Houston Methodist academic medical center. Located in the Texas Medical Center in Houston, Texas, Houston Methodist Hospital was established in 1919 during the height of the Spanish influenza epidemic as an outreach ministry of Methodist Episcopal Church. Houston Methodist comprises eight hospitals, an academic institute, a primary care group, and more than 300 locations throughout greater Houston. The hospital has consistently ranked as "One of America's Best Hospitals" according to U.S. News & World Report. The hospital has earned worldwide recognition in multiple specialties including cardiovascular surgery, cancer, epilepsy treatment and organ transplantation. Houston Methodist System changed its official name to Houston Methodist in 2013.