Patient Access Associate

We are seeking an exceptional Patient Access Associate to join the Houston Methodist family. In this key role, you will provide outstanding customer service to patients, guests, and families as they enter the hospital. You will be the first point of contact for many patients and will be responsible for ensuring a smooth and efficient registration process.To be successful in this role, you must be organized and detail-oriented with a warm and friendly demeanor. You will have a thorough understanding of healthcare systems, processes, and regulations, as well as excellent communication and customer service skills. If you are looking for an opportunity to make a difference in the lives of patients and their families, we want to hear from you!

Responsibilities:

1. Greet and assist patients, guests, and families as they enter the hospital.
2. Ensure that the registration process is smooth and efficient.
3. Provide excellent customer service and maintain positive relationships with patients and their families.
4. Remain organized and detail-oriented in all aspects of the job.
5. Maintain a warm and friendly demeanor.
6. Have a thorough understanding of healthcare systems, processes, and regulations.
7. Communicate effectively with patients, guests, and families.
8. Ensure that all processes are compliant with applicable regulations.
9. Monitor patient flow and provide assistance with any issues that may arise.
10. Maintain patient confidentiality at all times.

According to JobzMall, the average salary range for a Patient Access Associate in Sugar Land, TX, USA is $18.50 to $25.00 per hour. This salary range may vary depending on the experience and qualifications of the individual.

Houston Methodist Hospital is the flagship quaternary care hospital of Houston Methodist academic medical center. Located in the Texas Medical Center in Houston, Texas, Houston Methodist Hospital was established in 1919 during the height of the Spanish influenza epidemic as an outreach ministry of Methodist Episcopal Church. Houston Methodist comprises eight hospitals, an academic institute, a primary care group, and more than 300 locations throughout greater Houston. The hospital has consistently ranked as "One of America's Best Hospitals" according to U.S. News & World Report. The hospital has earned worldwide recognition in multiple specialties including cardiovascular surgery, cancer, epilepsy treatment and organ transplantation. Houston Methodist System changed its official name to Houston Methodist in 2013.