
Dispatcher Full-time/Days
Are you a highly organized and detail-oriented individual with a passion for providing excellent customer service? Do you thrive in a fast-paced environment and excel at multitasking? If so, Houston Methodist is seeking a full-time Dispatcher to join our team! In this role, you will play a vital part in ensuring efficient and timely dispatch of emergency and non-emergency calls, contributing to the overall success of our organization. Join us as we fulfill our mission to provide high-quality, compassionate care to our community.
- Efficiently and accurately dispatch emergency and non-emergency calls to appropriate personnel.
- Maintain a high level of organization and attention to detail in all aspects of the job.
- Prioritize and manage multiple tasks and requests in a fast-paced environment.
- Provide exceptional customer service to callers and ensure their needs are met promptly and effectively.
- Monitor and respond to incoming communications and requests in a timely manner.
- Maintain accurate and thorough records of all calls and dispatch activities.
- Collaborate with other team members to ensure smooth and efficient operations.
- Adhere to all established protocols and procedures for call handling and dispatching.
- Continually seek opportunities to improve processes and procedures for more efficient operations.
- Maintain confidentiality and handle sensitive information with discretion.
- Stay up-to-date with all relevant policies, procedures, and regulations pertaining to the role.
- Represent the organization in a professional and positive manner at all times.
- Continuously strive to provide high-quality, compassionate care to all callers and patients.
- Support the overall mission and goals of the organization.
High School Diploma Or Equivalent: A Minimum Educational Requirement For A Dispatcher Full-Time/Days Job At Houston Methodist Is A High School Diploma Or Equivalent. This Ensures That The Candidate Has A Basic Level Of Education And Can Effectively Communicate And Follow Instructions.
Prior Experience In A Dispatch Or Call Center Role: Houston Methodist Prefers Candidates With Prior Experience In A Dispatch Or Call Center Role. This Helps In Understanding The Job Responsibilities And Handling High-Pressure Situations Efficiently.
Excellent Communication And Customer Service Skills: As A Dispatcher At Houston Methodist, The Candidate Will Be Responsible For Communicating With Various Departments, Patients, And External Agencies. Therefore, Strong Communication And Customer Service Skills Are Essential.
Proficiency In Computer Systems And Software: The Candidate Should Possess Strong Computer Skills And Be Proficient In Using Various Software Programs. This Includes The Ability To Navigate And Enter Data Accurately In Electronic Medical Records Systems.
Ability To Work Flexible Shifts And Weekends: The Job Of A Dispatcher At Houston Methodist Requires The Candidate To Work On A Rotating Schedule, Including Weekends And Holidays. The Candidate Should Be Willing To Work Flexible Shifts And Be Available For On-Call Duties As Needed.
Communication
Time Management
Multitasking
Attention to detail
customer service
Teamwork
Organization
Problem-Solving
Adaptability
Decision-Making
Prioritization
Critical
Communication
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
flexibility
Teamwork
Active Listening
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Dispatcher Full-time/Days in Houston, TX 77094, USA is $35,000 to $50,000 per year. This may vary depending on the specific job responsibilities, experience level, and company. Some dispatchers in this area may earn higher salaries, especially those with extensive experience and/or in specialized industries such as transportation or emergency services.
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Houston Methodist Hospital is the flagship quaternary care hospital of Houston Methodist academic medical center. Located in the Texas Medical Center in Houston, Texas, Houston Methodist Hospital was established in 1919 during the height of the Spanish influenza epidemic as an outreach ministry of Methodist Episcopal Church. Houston Methodist comprises eight hospitals, an academic institute, a primary care group, and more than 300 locations throughout greater Houston. The hospital has consistently ranked as "One of America's Best Hospitals" according to U.S. News & World Report. The hospital has earned worldwide recognition in multiple specialties including cardiovascular surgery, cancer, epilepsy treatment and organ transplantation. Houston Methodist System changed its official name to Houston Methodist in 2013.

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