Director - Patient Access Services

The Houston Methodist team is looking for an experienced and highly motivated Director of Patient Access Services to join our team. In this role, you will be responsible for leading the Patient Access Services (PAS) division which includes patient registration, scheduling, financial clearance, customer service, and revenue cycle operations. The ideal candidate will have a strong track record of experience in the healthcare industry and a passion for providing outstanding service to our patients.The required qualifications for this position include: a Bachelor's degree in Business Administration, Healthcare Administration, or a related field and a minimum of five years of experience in a leadership role in hospital patient access services. You should also have a strong financial acumen, excellent problem-solving and organizational skills, and experience working with complex healthcare technologies. Additionally, you must have a commitment to our mission to provide exceptional patient care and excellent customer service.

Responsibilities:

1. Lead the Patient Access Services (PAS) division, including patient registration, scheduling, financial clearance, customer service, and revenue cycle operations.
2. Develop and implement effective strategies for improving operational efficiency and patient experience.
3. Manage the financial performance of the Patient Access Services division.
4. Monitor and analyze patient access performance metrics.
5. Ensure compliance with all applicable regulations and laws.
6. Oversee the selection, training, and development of personnel within the division.
7. Develop and maintain relationships with other departments within the healthcare organization.
8. Communicate regularly with leadership to ensure alignment between strategic objectives and operational activities.
9. Implement, monitor, and evaluate process improvement initiatives.
10. Collaborate with other departments to ensure seamless patient access services.

According to JobzMall, the average salary range for a Director - Patient Access Services in Houston, TX, USA is $67,000 to $120,000 per year. This range may vary depending on the company, the position, and the individual’s experience level.

Houston Methodist Hospital is the flagship quaternary care hospital of Houston Methodist academic medical center. Located in the Texas Medical Center in Houston, Texas, Houston Methodist Hospital was established in 1919 during the height of the Spanish influenza epidemic as an outreach ministry of Methodist Episcopal Church. Houston Methodist comprises eight hospitals, an academic institute, a primary care group, and more than 300 locations throughout greater Houston. The hospital has consistently ranked as "One of America's Best Hospitals" according to U.S. News & World Report. The hospital has earned worldwide recognition in multiple specialties including cardiovascular surgery, cancer, epilepsy treatment and organ transplantation. Houston Methodist System changed its official name to Houston Methodist in 2013.