
Case Management Representative
Are you a compassionate and organized individual looking for a rewarding career in healthcare? Houston Methodist is seeking a dedicated Case Management Representative to join our team. In this role, you will play a vital role in coordinating and managing patient care to ensure the best possible outcomes. We are looking for someone with excellent communication skills and the ability to work collaboratively with a multidisciplinary team. If you are passionate about making a difference in patients' lives and possess the required qualifications, we invite you to apply for this exciting opportunity!
- Coordinate and manage patient care: The primary responsibility of a Case Management Representative is to coordinate and manage patient care to ensure the best possible outcomes. This includes working closely with healthcare professionals and patients to develop individualized care plans and monitor progress.
- Communicate effectively: The ideal candidate for this role must possess excellent communication skills to effectively communicate with patients, families, and healthcare professionals. This includes providing clear and concise instructions, answering questions, and addressing concerns.
- Collaborate with a multidisciplinary team: A Case Management Representative must be able to work collaboratively with a multidisciplinary team to ensure the best possible care for patients. This involves coordinating with doctors, nurses, therapists, and other healthcare professionals to create a comprehensive care plan.
- Ensure quality and continuity of care: It is the responsibility of a Case Management Representative to ensure that patients receive high-quality and continuous care. This includes monitoring the patient's progress, identifying any potential issues, and making necessary adjustments to the care plan.
- Maintain accurate records: To ensure proper documentation and billing, a Case Management Representative must maintain accurate and up-to-date patient records. This includes documenting all interactions and interventions, as well as keeping track of any changes in the patient's condition.
- Advocate for patients: As a Case Management Representative, you will be an advocate for patients' rights and needs. This may involve advocating for necessary treatments, services, or resources to improve the patient's overall well-being.
- Comply with regulations and policies: It is essential for a Case Management Representative to stay updated on all healthcare regulations and policies to ensure compliance in their work. This includes maintaining confidentiality and adhering to all legal and ethical standards.
- Provide support and education: In addition to coordinating care, a Case Management Representative may also provide support and education to patients and their families. This can include explaining treatment plans, discussing available resources, and providing emotional support.
- Participate in training and development: To stay
Excellent Communication And Interpersonal Skills.
Bachelor's Degree In Social Work, Nursing, Or Related Field.
Minimum Of 2 Years Of Experience In Case Management Or Related Healthcare Role.
Knowledge Of Healthcare Regulations, Insurance Plans, And Patient Care Processes.
Ability To Work In A Fast-Paced, Team-Oriented Environment And Handle Multiple Tasks Simultaneously.
Data Entry
Communication
Time Management
Multitasking
Attention to detail
Conflict Resolution
customer service
Medical Terminology
Empathy
Organization
Problem-Solving
Resource Coordination
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
collaboration
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Case Management Representative in Cypress, TX 77429, USA is $40,000 to $60,000 per year. This range can vary depending on factors such as experience, qualifications, and the specific company or organization they work for. Some companies may offer higher salaries and benefits, while others may offer lower salaries but with opportunities for growth and advancement.
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Houston Methodist Hospital is the flagship quaternary care hospital of Houston Methodist academic medical center. Located in the Texas Medical Center in Houston, Texas, Houston Methodist Hospital was established in 1919 during the height of the Spanish influenza epidemic as an outreach ministry of Methodist Episcopal Church. Houston Methodist comprises eight hospitals, an academic institute, a primary care group, and more than 300 locations throughout greater Houston. The hospital has consistently ranked as "One of America's Best Hospitals" according to U.S. News & World Report. The hospital has earned worldwide recognition in multiple specialties including cardiovascular surgery, cancer, epilepsy treatment and organ transplantation. Houston Methodist System changed its official name to Houston Methodist in 2013.

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