Service Segment Manager

Are you a driven and innovative individual looking to take the next step in your career? Do you have a passion for delivering high-quality services and creating customer satisfaction? Look no further, as Hewlett-Packard/HP is seeking a talented Service Segment Manager to join our team. As a global leader in technology, HP is dedicated to providing top-notch services to our customers and we need someone like you to help us achieve this goal. If you have a strong background in service management and a customer-centric approach, we want to hear from you. Keep reading to find out more about this exciting opportunity and how you can make a significant impact at HP.

1. Develop and implement strategies to drive service segment growth and increase customer satisfaction.
2. Collaborate with cross-functional teams to develop and launch new service offerings.
3. Manage service segment budget and ensure financial goals are met.
4. Conduct market research and stay up-to-date on industry trends to identify new opportunities.
5. Analyze and report on service segment performance, including key metrics and customer feedback.
6. Build and maintain relationships with key customers and stakeholders to understand their needs and ensure their satisfaction.
7. Lead and motivate a team of service professionals to deliver high-quality services and meet performance targets.
8. Develop and implement service processes and procedures to ensure efficiency and consistency.
9. Identify and resolve any service-related issues or escalations in a timely manner.
10. Stay informed on competitor activities and make recommendations to stay ahead in the market.
11. Collaborate with sales and marketing teams to promote service offerings and drive sales.
12. Train and develop team members to ensure a high level of expertise and customer service.
13. Conduct regular performance evaluations and provide feedback and coaching to team members.
14. Ensure compliance with company policies and procedures, as well as industry regulations.
15. Monitor and manage service segment KPIs and adjust strategies as needed to meet goals.

According to JobzMall, the average salary range for a Service Segment Manager in Hanoi, Vietnam is between 20,000,000 VND to 40,000,000 VND per month. This equates to approximately $860 to $1,720 USD per month. However, the specific salary for a Service Segment Manager may vary depending on the company, industry, and individual qualifications and experience.

The Hewlett-Packard Company or Hewlett-Packard is an American multinational information technology company headquartered in Palo Alto, California.