Service category and presales
Welcome to Hewlett-Packard, a global leader in technology and innovation. We are currently seeking a highly motivated individual to join our team as a Service Category and Presales specialist. In this role, you will have the opportunity to work closely with our customers and provide valuable insights and solutions to their business needs. We are looking for a dynamic and customer-focused individual with a strong background in service category management and presales experience. If you thrive in a fast-paced environment and have a passion for delivering exceptional service, we would love to hear from you. Join us in shaping the future of technology at Hewlett-Packard.
- Develop and maintain a deep understanding of Hewlett-Packard's service category offerings.
- Serve as a subject matter expert on service categories and presales processes.
- Collaborate with sales teams to identify customer needs and provide appropriate solutions.
- Conduct market research and analysis to stay updated on industry trends and customer demands.
- Actively engage with customers to understand their business needs and provide customized solutions.
- Develop and maintain relationships with key stakeholders, both internally and externally.
- Participate in the development and implementation of sales strategies to drive business growth.
- Create and deliver presentations and proposals to customers, showcasing the benefits of Hewlett-Packard's service categories.
- Monitor and track service category performance and provide recommendations for improvement.
- Keep abreast of competitors' service offerings and provide insights to inform business decisions.
- Stay updated on product developments and updates within the service category and communicate them to relevant teams.
- Provide training and guidance to sales teams on service categories and presales processes.
- Ensure high levels of customer satisfaction through prompt and effective resolution of any issues.
- Adhere to company policies and procedures while carrying out job responsibilities.
- Continuously strive to improve processes and procedures to enhance efficiency and customer satisfaction.
Excellent Knowledge Of Hp Products And Services: The Ideal Candidate For This Job Should Possess A Deep Understanding Of Hp's Service Offerings, Including Hardware, Software, And Solutions. This Will Enable Them To Effectively Communicate And Promote These Services To Potential Clients.
Strong Technical Background: A Pre-Sales Job At Hp Requires A Candidate With A Solid Technical Background. This Includes A Strong Understanding Of It Infrastructure, Networking, And Cloud Technologies. This Knowledge Will Help The Candidate In Understanding Client Needs And Proposing Appropriate Solutions.
Excellent Communication And Presentation Skills: As A Pre-Sales Professional, The Candidate Will Be Responsible For Engaging With Clients And Delivering Presentations To Showcase Hp's Services. Therefore, Strong Communication And Presentation Skills Are Essential For This Role.
Sales And Negotiation Skills: A Pre-Sales Job At Hp Also Requires The Candidate To Have Strong Sales And Negotiation Skills. This Will Enable Them To Identify And Pursue Potential Sales Opportunities And Negotiate Contracts With Clients.
Team Player: Hp Values Teamwork, And A Candidate For A Pre-Sales Job Should Be A Team Player. They Must Be Able To Collaborate With Cross-Functional Teams, Including Sales, Marketing, And Technical Teams, To Provide The Best Solutions To Clients.
Communication Skills
Time Management
Product knowledge
Presentation skills
customer service
Market analysis
Team collaboration
Problem-Solving
Sales Strategy
Relationship
Technical Expertise
Negotiation Abilities
Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
creativity
Attention to detail
Teamwork
Adaptability
Problem-Solving
According to JobzMall, the average salary range for a Service category and presales is between $50,000 to $80,000 per year. However, this can vary depending on the specific job title, company, and location. Some higher-level positions in this category, such as Service Director or Sales Manager, may have a higher salary range of $100,000 or more.
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The Hewlett-Packard Company or Hewlett-Packard is an American multinational information technology company headquartered in Palo Alto, California.
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