High Performance Computing Technical Support Consultant - DOE Q Clearance, On-Site, Livermore, CA

California, USA

Full-TimeDepends on ExperienceSenior LevelMasters

Job Description

Are you a highly skilled technical support consultant with a passion for high performance computing? Are you seeking a challenging and rewarding role in the dynamic field of DOE Q Clearance? Look no further than Hewlett-Packard/HP's High Performance Computing Technical Support Consultant position in Livermore, CA! As a member of our dedicated team, you will have the opportunity to provide on-site support for cutting-edge computing technologies to some of the brightest minds in the industry. We are seeking a driven and knowledgeable individual with a Q Clearance and a strong background in HPC to join our team. If you have a strong aptitude for problem-solving, excellent communication skills, and a desire to continuously learn and grow, we want to hear from you!

Provide technical support for high performance computing technologies to clients in the DOE Q Clearance field.
Collaborate with team members to troubleshoot and resolve complex technical issues.
Develop and maintain strong relationships with clients, ensuring high levels of satisfaction and trust.
Stay up-to-date on the latest advancements and trends in high performance computing and DOE Q Clearance regulations.
Conduct regular training sessions for clients to ensure they are properly utilizing their computing technologies.
Conduct thorough research and analysis to identify root causes of technical issues and develop effective solutions.
Maintain accurate documentation and records of client interactions and technical support provided.
Communicate with clients in a professional and timely manner, providing regular updates on the status of technical issues.
Collaborate with internal teams to improve processes and procedures for providing technical support.
Continuously expand knowledge and skills through training and professional development opportunities.
Represent Hewlett-Packard/HP in a positive and professional manner at all times.
Adhere to all company policies and procedures, including those related to security and confidentiality.

Where is this job?

This job is located at California, USA

Job Qualifications

Extensive Experience With High Performance Computing (Hpc) Systems: The Ideal Candidate For This Role Should Possess A Strong Background In Working With Hpc Systems, Including Expertise In System Architecture, Configuration, And Optimization. This Knowledge Is Essential For Effectively Supporting Hpc Users At Doe Q-Clearance Level.
Doe Q Clearance: As This Job Is Located At Livermore, Ca And Involves Providing Technical Support To Doe Q-Level Users, The Candidate Should Have An Active Doe Q Clearance. This Clearance Demonstrates The Candidate's Trustworthiness, Reliability, And Ability To Handle Sensitive Information.
On-Site Support Experience: The Candidate Should Have Prior Experience In Providing On-Site Technical Support To Clients. This Involves Being Physically Present At The Client's Location To Troubleshoot And Resolve Any Technical Issues That May Arise. This Experience Is Crucial For Effectively Supporting Hpc Users At Livermore, Ca.
Strong Communication Skills: The Candidate Should Possess Excellent Communication Skills To Effectively Interact With Clients And Understand Their Technical Issues. This Includes The Ability To Explain Complex Technical Concepts In Simple Terms, As Well As Actively Listening To And Addressing The Concerns Of The Clients.
Hp Product Knowledge: As This Job Is With Hewlett-Packard/Hp, The Candidate Should Have A Thorough Understanding Of Hp's Product Line, Including Servers, Storage, And Networking Equipment. This Knowledge Is Essential For Troubleshooting And Resolving Issues With Hp's Hpc Systems And Ensuring Maximum Performance For Clients.

Required Skills

Troubleshooting
Technical Support
Software Installation
Cluster Management
High Performance Computing
System Maintenance
Hardware Upgrades
On-Site Support
Doe Q Clearance
Livermore, Ca

Soft Skills

Communication
Conflict Resolution
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
creativity
Teamwork
Adaptability
Problem-Solving

Compensation

According to JobzMall, the average salary range for a High Performance Computing Technical Support Consultant - DOE Q Clearance, On-Site, Livermore, CA in California, USA is $100,000 - $150,000 per year. This salary range can vary depending on the specific company, experience level, and location within the state. Additional factors such as bonuses, benefits, and other compensation packages may also affect the overall salary for this position.

Additional Information

Hewlett-Packard/HP is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesEnglish

Job PostedMarch 7th, 2025

Apply BeforeMay 22nd, 2025

This job posting is from a verified source.

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