Field Technical Consultant
Are you a tech-savvy problem solver with a passion for helping others? Do you thrive in a fast-paced, ever-evolving environment? If so, we have the perfect opportunity for you! Hewlett-Packard/HP is seeking a Field Technical Consultant to join our dynamic team. As a trusted advisor and expert in our products and services, you will be responsible for providing top-notch technical support and consulting to our clients. We are looking for individuals with a strong technical background, excellent communication skills, and a customer-centric mindset. Join us and be a part of shaping the future of technology!
- Provide technical support and consulting to clients on Hewlett-Packard/HP products and services.
- Serve as a trusted advisor and expert in HP technology, staying up-to-date with the latest advancements and developments.
- Troubleshoot and resolve technical issues for clients, utilizing problem-solving skills and a strong understanding of HP products.
- Communicate effectively with clients, both verbally and in writing, to provide timely and accurate technical guidance.
- Collaborate with cross-functional teams to resolve complex technical issues and provide comprehensive solutions for clients.
- Keep up-to-date records of client interactions and technical solutions provided, using appropriate software or systems.
- Develop and maintain strong relationships with clients, ensuring their satisfaction and loyalty to HP products and services.
- Stay informed about industry trends, competitor products, and market changes to provide valuable insights and recommendations to clients.
- Collaborate with internal teams to continuously improve and enhance HP products and services based on client feedback and market demands.
- Represent HP in a professional manner, embodying the company's values and promoting a positive image to clients and the public.
Bachelor's Degree In Computer Science, Information Technology, Or A Related Field.
Strong Knowledge And Experience With Hp Products, Including Servers, Storage, And Networking.
Minimum Of 3 Years Of Experience In A Technical Consulting Role, Preferably In The It Industry.
Excellent Communication And Interpersonal Skills, With The Ability To Effectively Collaborate With Both Technical And Non-Technical Stakeholders.
Demonstrated Problem-Solving Abilities And A Strong Aptitude For Troubleshooting And Resolving Complex Technical Issues.
Project Management
Troubleshooting
customer service
Server
Problem-Solving
Network configuration
Technical training
System analysis
hardware installation
Remote Support
System Maintenance
Software Deployment
Communication
Emotional Intelligence
Leadership
Time management
creativity
Teamwork
Active Listening
Adaptability
Problem-Solving
Decision-making
According to JobzMall, the average salary range for a Field Technical Consultant in Hong Kong Island, Hong Kong is between HK$500,000 to HK$800,000 per year. However, this may vary depending on the specific company, industry, and level of experience. Additionally, other factors such as location, education, and skills may also impact the salary range.
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The Hewlett-Packard Company or Hewlett-Packard is an American multinational information technology company headquartered in Palo Alto, California.
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