CX Intern - Data Analyst

Guadalajara, Jalisco, Mexico

Full-TimeDepends on ExperienceMid-LevelBachelors

Job Description

At Hewlett-Packard/HP, we are constantly seeking innovative and driven individuals to join our team and help us enhance our customer experience. As a CX Intern - Data Analyst, you will have the opportunity to work alongside industry experts and gain hands-on experience in analyzing customer data to identify trends and insights. We are looking for a highly motivated and detail-oriented individual with a passion for data analysis and a strong desire to learn. If you are eager to make an impact in the world of customer experience and have a knack for interpreting data, then we want you on our team!

Analyze customer data to identify trends, patterns, and insights.
Collaborate with cross-functional teams to gather and analyze customer data from various sources.
Develop and maintain data models to support customer experience analyses.
Use data visualization tools to present findings and insights to stakeholders.
Conduct research and provide recommendations for improving customer experience based on data analysis.
Monitor and track key performance indicators related to customer experience.
Assist in developing and implementing strategies to enhance the overall customer experience.
Participate in team meetings and contribute ideas for improving data analysis processes.
Maintain data integrity and accuracy by performing regular data quality checks.
Stay up-to-date with industry trends and best practices in data analysis for customer experience.

Where is this job?

This job is located at Guadalajara, Jalisco, Mexico

Job Qualifications

Strong Analytical Skills: The Cx Intern - Data Analyst Should Possess Strong Analytical Skills To Be Able To Gather, Interpret, And Analyze Large Sets Of Data To Identify Trends And Patterns.
Proficiency In Data Analysis Tools: Candidates Should Have Experience Working With Data Analysis Tools Such As Sql, Excel, And Tableau To Manipulate And Visualize Data Effectively.
Knowledge Of Customer Experience (Cx) Principles: A Good Understanding Of Cx Principles And Methodologies Is Essential For This Role To Be Able To Identify Key Drivers Of Customer Satisfaction And Make Data-Driven Recommendations.
Attention To Detail: The Cx Intern - Data Analyst Should Have A Keen Eye For Detail To Identify Any Discrepancies In The Data And Ensure Accuracy In Their Analysis.
Good Communication Skills: The Candidate Should Have Strong Written And Verbal Communication Skills To Effectively Communicate Their Findings And Recommendations To A Wider Team And Stakeholders.

Required Skills

Research
Sql
Data Analysis
Communication
Time Management
Attention to detail
Tableau
Excel
customer service
Critical Thinking
Presentation
Analytics
Problem-Solving

Soft Skills

Communication
Emotional Intelligence
Leadership
Time management
Interpersonal Skills
creativity
Teamwork
collaboration
Adaptability
Problem-Solving

Compensation

According to JobzMall, the average salary range for a CX Intern - Data Analyst in Guadalajara, Jalisco, Mexico is $8,000 - $10,000 MXN per month. This may vary depending on the specific company, industry, and level of experience of the intern. Some companies may offer higher salaries or additional benefits for this position.

Additional Information

Hewlett-Packard/HP is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Required LanguagesSpanish

Job PostedMarch 7th, 2025

Apply BeforeSeptember 18th, 2025

This job posting is from a verified source.

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